Hi, I am just starting to learn app development. And I need help in the error I just encountered when running the IOS simulator in Xcode - " There was a problem downloading some required data. Try again?" I am unable to figure out how to continue. I need help. Really appreciate your kind help on this item. Thanks, jun

Jun, Welcome to Buzztouch. Usually there isn't a problem, but sometimes things have a way of going awry. Try using a different simulator, and see if the problem persists. Cheers! -- Smug

Thanks so much for the prompt reply Smug. I am not really familiar yet with different simulators as I am just currently following a training/tutorial using buzz touch for app development. This is what I have/have done so far. I hoope that you can get something out it to further advise me on what is lacking or the issue. I downloaded the app from buzztouch to my computer & launched the app project in Xcode. Then ran the simulator from Xcode where I'm getting the error - " There was a problem downloading some required data. Try again?" in the simulator. My mac version is OS EX El Capitan & my Xcode version is 7.2 Beta.

Well, you can find other simulators within xcode, just to the right of the controls in the upper left. Try and locate yours using this example: https://dl.dropboxusercontent.com/u/115208762/iossim.png Cheers! -- Smug

Hi Jun, Also, make sure you have dragged your BT_Plugins folder into your Xcode project. If that's not there, then none of the screens will work. Every folder that's part of your project download needs to be part of the Xcode project...I think there's two that need to be moved. Let us know if you continue to have issues! Mark

Thanks for the advice Smug & Mark. I will check & try again tonight once I get home.

I am getting the same error as Jose did on apps that have worked in the past. Any idea on where I should look. Here is the output log: Warning: Error creating LLDB target at path '/Users/amielocicero/Library/Developer/Xcode/DerivedData/asq-hgebzmddearhfeabsjzotwhyeiuk/Build/Products/Debug-iphonesimulator/asq.app'- using an empty LLDB target which can cause slow memory reads from remote devices. 2016-01-11 12:11:03.468 asq[9144:1592303] BT_device: INIT 2016-01-11 12:11:03.469 asq[9144:1592303] BT_device: Unique UUID does not exist, creating: F082711C-1BFF-459B-84C7-CD0AAD65E605 2016-01-11 12:11:03.471 asq[9144:1592303] BT_device: This device is NOT an iPad. 2016-01-11 12:11:03.472 asq[9144:1592303] BT_device: This device can make phone calls 2016-01-11 12:11:03.475 asq[9144:1592303] BT_device: This device can send emails 2016-01-11 12:11:03.475 asq[9144:1592303] BT_device: This device cannot send SMS (text) messages 2016-01-11 12:11:03.476 asq[9144:1592303] BT_device: This device can report it's location 2016-01-11 12:11:03.476 asq[9144:1592303] BT_device: This device cannot take pictures or videos 2016-01-11 12:11:03.476 asq[9144:1592303] BT_device: Listing custom fonts (UIAppFonts) listed in app's .plist... 2016-01-11 12:11:03.477 asq[9144:1592303] BT_user: INIT 2016-01-11 12:11:03.477 asq[9144:1592303] BT_user: User is not logged in 2016-01-11 12:11:03.478 asq[9144:1592303] BT_application: INIT 2016-01-11 12:11:03.488 asq[9144:1592303] BT_loadConfigDataViewController: INIT 2016-01-11 12:11:03.503 asq[9144:1592303] BT_loadConfigDataViewController: viewDidLoad (super) 2016-01-11 12:11:03.504 asq[9144:1592303] BT_loadConfigDataViewController: viewDidLoad 2016-01-11 12:11:03.505 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:03.506 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:03.506 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:03.506 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:03.507 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:03.509 asq[9144:1592303] BT_loadConfigDataViewController: viewWillAppear (super) 2016-01-11 12:11:03.509 asq[9144:1592303] BT_loadConfigDataViewController: configureNavBar (super) for screen with itemId: loadConfigDataScreen 2016-01-11 12:11:03.511 asq[9144:1592303] BT_viewUtilities: getNavBarBackgroundColorForScreen: Screen "(null)" does not use a navBarBackgroundColor 2016-01-11 12:11:03.512 asq[9144:1592303] BT_loadConfigDataViewController: configureBackground (super) for screen with itemId loadConfigDataScreen: 2016-01-11 12:11:03.512 asq[9144:1592303] BT_loadConfigDataViewController: viewWillAppear 2016-01-11 12:11:03.516 asq[9144:1592303] asq_appDelegate: applicationDidBecomeActive 2016-01-11 12:11:03.520 asq[9144:1592303] BT_loadConfigDataViewController: viewDidAppear 2016-01-11 12:11:03.524 asq[9144:1592303] asq_appDelegate: networkTypeChanged. rootDevice is connected to the network: WiFi 2016-01-11 12:11:03.623 asq[9144:1592303] asq_appDelegate: networkTypeChanged. rootDevice is connected to the network: WiFi 2016-01-11 12:11:05.022 asq[9144:1592303] BT_loadConfigDataViewController: loadAppData 2016-01-11 12:11:05.022 asq[9144:1592303] BT_loadConfigDataViewController: Will use the default JSON configuration file "BT_config.txt" if a newer version is not cached on the device. 2016-01-11 12:11:05.023 asq[9144:1592303] BT_fileManager: File does not exist in cached directory: "cachedAppConfig.txt" 2016-01-11 12:11:05.023 asq[9144:1592303] BT_fileManager: File does exist in Xcode bundle: "BT_config.txt" 2016-01-11 12:11:05.023 asq[9144:1592303] BT_loadConfigDataViewController: Parsing JSON data included in the project bundle: "BT_config.txt" 2016-01-11 12:11:05.024 asq[9144:1592303] BT_fileManager: readTextFileFromBundleWithEncoding: "BT_config.txt" encoding: -1 2016-01-11 12:11:05.024 asq[9144:1592303] BT_application: validateApplicationData 2016-01-11 12:11:05.028 asq[9144:1592303] BT_application: The application data appears to be valid. 2016-01-11 12:11:05.028 asq[9144:1592303] BT_application: parseJSONData: parsing application data 2016-01-11 12:11:05.031 asq[9144:1592303] BT_application: parsing themes, count: 1 2016-01-11 12:11:05.031 asq[9144:1592303] BT_application: parsing tabs, count: 0 2016-01-11 12:11:05.032 asq[9144:1592303] BT_application: parsing menus, count: 0 2016-01-11 12:11:05.032 asq[9144:1592303] BT_application: parsing screens, count: 41 2016-01-11 12:11:05.032 asq[9144:1592303] BT_loadConfigDataViewController: downloadAppData 2016-01-11 12:11:05.032 asq[9144:1592303] BT_strings: mergeBTVariablesInString (before): https://www.buzztouch.com/api/app/?command=getAppData&appGuid=JA4D61293718D23EB62A89CD2&apiKey=5A05FDBC4A8A2F8E60CD807&apiSecret=6C49E372DFC87C653E48FDC 2016-01-11 12:11:05.033 asq[9144:1592303] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=getAppData&appGuid=JA4D61293718D23EB62A89CD2&apiKey=5A05FDBC4A8A2F8E60CD807&apiSecret=6C49E372DFC87C653E48FDC 2016-01-11 12:11:05.033 asq[9144:1592303] BT_downloader: INIT 2016-01-11 12:11:05.034 asq[9144:1592303] BT_downloader: downloadFile: https://www.buzztouch.com/api/app/?command=getAppData&appGuid=JA4D61293718D23EB62A89CD2&apiKey=5A05FDBC4A8A2F8E60CD807&apiSecret=6C49E372DFC87C653E48FDC 2016-01-11 12:11:05.035 asq[9144:1592303] BT_loadConfigDataViewController: downloadFileStarted: starting download... 2016-01-11 12:11:05.154 asq[9144:1592414] CFNetwork SSLHandshake failed (-9824) 2016-01-11 12:11:05.154 asq[9144:1592414] NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9824) 2016-01-11 12:11:05.156 asq[9144:1592303] BT_loadConfigDataViewController: downloadFileCompleted 2016-01-11 12:11:05.157 asq[9144:1592303] BT_loadConfigDataViewController: the download process reported an error?: ERROR-1968: Code: -1200 Description: An SSL error has occurred and a secure connection to the server cannot be made. 2016-01-11 12:11:05.157 asq[9144:1592303] BT_loadConfigDataViewController: showAlert 2016-01-11 12:11:05.162 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.162 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.162 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.163 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.163 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.163 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.164 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.164 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.184 asq[9144:1592303] BT_fileManager: deleteFile: "cachedAppConfig.txt" 2016-01-11 12:11:05.190 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.191 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.191 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.192 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.192 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.192 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.193 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.209 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow 2016-01-11 12:11:05.209 asq[9144:1592303] asq_appDelegate: supportedInterfaceOrientationsForWindow

Well, your problems start here: 2016-01-11 12:11:05.035 asq[9144:1592303] BT_loadConfigDataViewController: downloadFileStarted: starting download... 2016-01-11 12:11:05.154 asq[9144:1592414] CFNetwork SSLHandshake failed (-9824) 2016-01-11 12:11:05.154 asq[9144:1592414] NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9824) But it's balking at the download of your config file, but your config file downloads fine for me, lol! (you may want to remove those links from your post, for security purposes). But we know it works. So I would try 'cleaning' your project. It should be under the xcode 'project' menu, I think... near 'build'. If that doesn't work, I'd delete the app from the device or simulator, and maybe clean our the 'derived data' folder that is hidden in your user directory. you can easily do that using xcode's 'window' menu and selecting 'projects'. in that window, select your project, and there should be a button do delete your derived data. after that, ensure you have a fresh copy of 'BT_config.txt' from your control panel pasted into your app, and run it again. Hope this helps! Cheers! -- Smug