gmc66
Aspiring developer
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Posts: 16
Reg: Jul 23, 2011
Salt Lake City
160
05/19/14 06:44 AM (10 years ago)

Apps missing after upgrade to BT 3.0

My apps and installed plugins are no longer showing in the admin panel of my self-hosted software. My files directory remained intact on my server, my database is still populated, and all my api information is correct. The only thing I can figure is that I had to connect my database during the install process with a different db user name and password than I had used before because I couldn't remember the password for the original db user name. Any thoughts? Thanks in advance.
 
AlanMac
Aspiring developer
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Posts: 2612
Reg: Mar 05, 2012
Esher, UK
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05/19/14 08:59 AM (10 years ago)
I suspect changing the db user name and password may be the issue, it makes sense to me, but I'm only guessing I suggest you reach out to PSMDanny, he looks after installs and he would know.
 
gmc66
Aspiring developer
Profile
Posts: 16
Reg: Jul 23, 2011
Salt Lake City
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05/19/14 09:06 AM (10 years ago)
@AlanMac thanks. I have an email thread started with someone at Buzztouch who is willing and able to look into the issue.
 
AlanMac
Aspiring developer
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Posts: 2612
Reg: Mar 05, 2012
Esher, UK
37,120
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05/19/14 09:12 AM (10 years ago)
Good luck @gmc66, I'm sure you'll get there and I'm sure you are in safe hands. I remember @PSMDanny looks after installs for buzztouch and he's helped me in the past.
 

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