pingjam apology email

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CMCOFFEE Android Fan Posts: 2017 Reg: Jan 04, 2013 Amarillo, Texas 26,670	confirm \| cancel 11/03/13 07:25 AM (12 years ago) pingjam apology email Hi there, Since yesterday we've received several reports of apps which use Pingjam and other ad SDKs being removed from the Play Store, citing violation of the “System Interference” clause ( http://play.google.com/about/developer-content-policy.html#system-interference). I’m writing to explain what we are doing to deal with this situation. First I’d like to assure you that the Pingjam SDK hasn’t behaved in any way that violates the policy. No changes have been made to the device without the user’s consent, and banned ad methods (icons, notifications etc) weren’t used by us in any case. Our primary concern is that developers aren't hurt, so although we are certain that our system is compliant, we've disabled the Caller ID service until further notice. As of yesterday none of our apps display caller ID or ads. We are working tirelessly to reach out to Google developer relations to investigate the apps removal, but since this is the weekend our ability to create a meaningful conversation is limited. I assure you that if indeed we verify that Pingjam was the reason for this we will let you know. Our goal is to help fix the situation so that apps are restored with their install base and ratings. In the meantime, as a precaution, I'd like to suggest to those of you that haven't lost apps that you remove our SDK from your apps and republish. Those of you that have lost apps - we are working very hard to try to understand and resolve this with you. Let's share what we learn so that we can help the community get their apps back. Please share what you are doing in regards to communicating with Google. Hopefully we can identify a best practice that helps us all. Link to Google's appeal page -https://support.google.com/googleplay/android-developer/contact/appappeals I will keep you posted on our progress. Elnor Title Comments Hi there, Since yesterday we've received several reports of apps which use Pingjam and other ad SDKs being removed from the Play Store, citing violation of the “System Interference” clause ( http://play.google.com/about/developer-content-policy.html#system-interference). I’m writing to explain what we are doing to deal with this situation. First I’d like to assure you that the Pingjam SDK hasn’t behaved in any way that violates the policy. No changes have been made to the device without the user’s consent, and banned ad methods (icons, notifications etc) weren’t used by us in any case. Our primary concern is that developers aren't hurt, so although we are certain that our system is compliant, we've disabled the Caller ID service until further notice. As of yesterday none of our apps display caller ID or ads. We are working tirelessly to reach out to Google developer relations to investigate the apps removal, but since this is the weekend our ability to create a meaningful conversation is limited. I assure you that if indeed we verify that Pingjam was the reason for this we will let you know. Our goal is to help fix the situation so that apps are restored with their install base and ratings. In the meantime, as a precaution, I'd like to suggest to those of you that haven't lost apps that you remove our SDK from your apps and republish. Those of you that have lost apps - we are working very hard to try to understand and resolve this with you. Let's share what we learn so that we can help the community get their apps back. Please share what you are doing in regards to communicating with Google. Hopefully we can identify a best practice that helps us all. Link to Google's appeal page -https://support.google.com/googleplay/android-developer/contact/appappeals I will keep you posted on our progress. Elnor

MadRod Aspiring developer Posts: 1853 Reg: Apr 12, 2012 Lisbon 27,930	11/03/13 07:48 AM (12 years ago) Thanks for the info. Comments Thanks for the info.

Sandeep Android Fan Posts: 1260 Reg: Feb 01, 2012 Miraj, India 25,250	11/03/13 09:30 AM (12 years ago) I completely understand the pain of losing app coz i have been through to it. Hope those apps which got removed from google for one or other reason related to any particular sdk, get restored soon. All the best guys. Comments I completely understand the pain of losing app coz i have been through to it. Hope those apps which got removed from google for one or other reason related to any particular sdk, get restored soon. All the best guys.

SheriDee Code is Art Posts: 1094 Reg: Sep 23, 2011 location unknow... 22,840	11/03/13 11:16 AM (12 years ago) Wow thanks for the update! Sheri Comments Wow thanks for the update! Sheri

EdReyes Lost but trying Posts: 574 Reg: Oct 21, 2013 location unknow... 17,640	11/03/13 02:35 PM (12 years ago) Thanks for the update. Comments Thanks for the update.

piggilypoo Aspiring developer Posts: 172 Reg: Jun 28, 2011 San Diego 5,120	11/03/13 08:39 PM (12 years ago) My pingjam app was removed today Comments My pingjam app was removed today

Arubaman Aspiring developer Posts: 636 Reg: Oct 20, 2011 Akron 16,910	11/07/13 12:02 AM (12 years ago) Seems google couldve warned developers before taking apps offline, seems reactive. Comments Seems google couldve warned developers before taking apps offline, seems reactive.

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