Discussion Forums  >  Plugins, Customizing, Source Code

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shenry
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08/22/13 03:54 PM (12 years ago)

Getting an odd error on simulator and control panel

On the simulator, with the Menu Advanced screen, I'm getting this error: "There was a problem downloading some data. Check your internet connection then try again." In the control panel, I'm see this: "Oops, a PHP error was trapped. Message: Undefined variable: addHeaderItemText " any idea how I can fix? Thanks.
 
MadRod
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08/23/13 07:22 AM (12 years ago)
Hummm... there seems to be a problem with your control panel, and the app can't communicate with it. Do other apps work? I'd call out to Danny, (in the about us) I think he's the self hosted guy... Cheers Miguel
 
shenry
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08/23/13 10:24 AM (12 years ago)
Thanks Miguel, yes other apps work. Just seems to be affecting the one custom plugin.
 
Pancho
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08/23/13 11:16 AM (12 years ago)
When I get this error message: "There was a problem downloading some data. Check your internet connection then try again." is usually because I forgot to load a resource in the html or image section of my Xcode which i refer to in the plugins. Good luck!
 
shenry
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08/23/13 05:17 PM (12 years ago)
Thanks Pancho, I checked and all of my images and html files are included in xcode. @Miguel do you know how to contact Danny about self-hosting issues? I sent a message through his profile page on Buzztouch, but don't know if that' is how BT members contact BT about support questions?
 
shenry
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08/23/13 05:22 PM (12 years ago)
Miguel, I did find Danny on the "About Us" but the email form says " We do not offer formal technical support. Use the Buzztouch Forums for technical help, we cannot help you with your code-questions using this form."
 

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