Hi, I'm having an issue testing my first app on my I phone. It works great on the simulator but once I try to put it on my phone I just get a black screen with an empty blue navigation bar on top. any ideas? thanks!!!! PS : no errors on Xcode either.

Hi Antonio, Welcome to buzztouch! Another Tucson user...awesome! I live in Oro Valley if you ever want to hook up and discuss app development. You can contact me at MrkFleming at gmail dot com. Have you tried to refresh the app once it's installed? The refresh button is in the upper-left hand side. Mark

Hi Mark , thanks for replying!! I actually don't have a refresh button it's just an empty bar. any other ideas? I live in oro valley also btw :)

did you drag the plug in folder into the project

Sweet! We'll have to hook up at Starbucks sometime and talk apps! @jvalley's suggestion is the next thing I would try. I'm assuming it's already there because it works in the Simulator.

yes it's already there, thank you guys for the suggestions, keep' em coming please !!! lol

OK, now to the debug console. Any error messages in there? Can you paste the output here from the time you start up the app?

Don't forget to clean and build

2013-05-10 15:50:24.828 uphillpictures2[826:907] uphillpictures2_appDelegate: Using the default BT_config.txt. 2013-05-10 15:50:24.838 uphillpictures2[826:907] BT_application: initializing buzztouch application 2013-05-10 15:50:24.845 uphillpictures2[826:907] BT_device: INIT 2013-05-10 15:50:24.849 uphillpictures2[826:907] BT_device: Unique UUID exists. 2013-05-10 15:50:24.852 uphillpictures2[826:907] BT_device: This device is NOT an iPad. 2013-05-10 15:50:24.854 uphillpictures2[826:907] BT_device: This device can make phone calls 2013-05-10 15:50:24.882 uphillpictures2[826:907] BT_device: This device can send emails 2013-05-10 15:50:24.891 uphillpictures2[826:907] BT_device: This device can send SMS 2013-05-10 15:50:24.896 uphillpictures2[826:907] BT_device: This device can report it's location 2013-05-10 15:50:24.900 uphillpictures2[826:907] BT_device: This device can take still pictures 2013-05-10 15:50:24.904 uphillpictures2[826:907] BT_device: This device can take videos 2013-05-10 15:50:24.907 uphillpictures2[826:907] BT_user: INIT 2013-05-10 15:50:24.912 uphillpictures2[826:907] BT_networkState: INIT 2013-05-10 15:50:24.941 uphillpictures2[826:907] BT_networkState: Monitoring Connection: WiFi Not Available 2013-05-10 15:50:24.952 uphillpictures2[826:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 15:50:24.971 uphillpictures2[826:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 15:50:24.986 uphillpictures2[826:462f] uphillpictures2_appDelegate: initAudioPlayer in background thread 2013-05-10 15:50:24.988 uphillpictures2[826:462f] BT_audioPlayer: INIT (preparing it for possible background audio) 2013-05-10 15:50:25.005 uphillpictures2[826:4d03] uphillpictures2_appDelegate: loadSoundEffects SEE appDelegete.m, line 924 2013-05-10 15:50:25.009 uphillpictures2[826:907] uphillpictures2_appDelegate: refreshAppData 2013-05-10 15:50:25.030 uphillpictures2[826:907] uphillpictures2_appDelegate: Using the default BT_config.txt. 2013-05-10 15:50:25.042 uphillpictures2[826:907] BT_fileManager: File does not exist in cached directory: cachedAppConfig.txt 2013-05-10 15:50:25.047 uphillpictures2[826:907] BT_fileManager: File does exist in Xcode bundle: BT_config.txt 2013-05-10 15:50:25.050 uphillpictures2[826:907] BT_fileManager: readTextFileFromBundleWithEncoding: BT_config.txt encoding: -1 2013-05-10 15:50:25.060 uphillpictures2[826:907] uphillpictures2_appDelegate: Using configuration data included in the project bundle. 2013-05-10 15:50:25.106 uphillpictures2[826:907] BT_application: validateApplicationData 2013-05-10 15:50:25.121 uphillpictures2[826:907] BT_application: The application data appears to be valid. 2013-05-10 15:50:25.124 uphillpictures2[826:907] uphillpictures2_appDelegate: configureEnvironmentUsingAppData 2013-05-10 15:50:25.127 uphillpictures2[826:907] BT_audioPlayer: stopAudio 2013-05-10 15:50:25.137 uphillpictures2[826:907] BT_application: parseJSONData: parsing application data 2013-05-10 15:50:25.155 uphillpictures2[826:907] BT_application: parsing themes, count: 1 2013-05-10 15:50:25.160 uphillpictures2[826:907] BT_application: parsing tabs, count: 0 2013-05-10 15:50:25.164 uphillpictures2[826:907] BT_application: parsing screens, count: 15 2013-05-10 15:50:25.168 uphillpictures2[826:907] BT_application: buildInterface app interface 2013-05-10 15:50:25.172 uphillpictures2[826:907] BT_application: building a single navigation controller app 2013-05-10 15:50:25.176 uphillpictures2[826:907] BT_application: home screen cannot be a BT_screen_splash 2013-05-10 15:50:25.181 uphillpictures2[826:907] BT_viewControllerManager: getErrorViewController 2013-05-10 15:50:25.185 uphillpictures2[826:907] BT_viewControllerManager: initViewControllerForScreen nickname: "no nickname?" itemId: error view controller has no itemId type: BT_errorScreen 2013-05-10 15:50:25.189 uphillpictures2[826:907] BT_viewControllerManager: initViewControllerForScreen: ERROR, could not initialize view controller for screen with itemId: error view controller has no itemId 2013-05-10 15:50:25.194 uphillpictures2[826:907] BT_viewControllerManager: getErrorViewController 2013-05-10 15:50:25.198 uphillpictures2[826:907] BT_viewController: INIT 2013-05-10 15:50:25.203 uphillpictures2[826:907] BT_navigationController: pushViewController 2013-05-10 15:50:25.208 uphillpictures2[826:907] BT_navigationController: pushViewController for screen: error view controller has no itemId 2013-05-10 15:50:25.223 uphillpictures2[826:907] BT_application: initialzing a splash screen with itemId: 578C906419BDD6D1F11A226 2013-05-10 15:50:25.227 uphillpictures2[826:907] BT_application: getScreenDataByItemId 578C906419BDD6D1F11A226 2013-05-10 15:50:25.231 uphillpictures2[826:907] BT_application: could not find screen with itemId: 578C906419BDD6D1F11A226 2013-05-10 15:50:25.234 uphillpictures2[826:907] BT_viewControllerManager: initViewControllerForScreen: ERROR finding screen with itemId: (null) 2013-05-10 15:50:25.236 uphillpictures2[826:907] BT_viewControllerManager: initViewControllerForScreen: ERROR, could not initialize view controller for screen with itemId: (null) 2013-05-10 15:50:25.237 uphillpictures2[826:907] BT_viewControllerManager: getErrorViewController 2013-05-10 15:50:25.239 uphillpictures2[826:907] BT_viewController: INIT 2013-05-10 15:50:25.241 uphillpictures2[826:907] BT_application: App has "Start Location Updates" set to "No". App is NOT starting the location monitor. 2013-05-10 15:50:25.243 uphillpictures2[826:907] BT_background_view: INIT 2013-05-10 15:50:25.247 uphillpictures2[826:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-05-10 15:50:25.249 uphillpictures2[826:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-05-10 15:50:25.256 uphillpictures2[826:907] BT_background_view: setImage 2013-05-10 15:50:25.258 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.260 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.264 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.266 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.269 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.270 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.293 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.295 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.297 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.298 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.303 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.305 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.307 uphillpictures2[826:907] BT_viewController: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-05-10 15:50:25.327 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.329 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.330 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.333 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.335 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.338 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:25.339 uphillpictures2[826:907] uphillpictures2_appDelegate: hideProgress 2013-05-10 15:50:25.344 uphillpictures2[826:907] uphillpictures2_appDelegate: promptForPushNotifications 2013-05-10 15:50:25.379 uphillpictures2[826:907] Scringo - ... Starting Scringo 2.1.1 2013-05-10 15:50:25.384 uphillpictures2[826:907] Scringo - startSession called: firstTime = 1 2013-05-10 15:50:25.414 uphillpictures2[826:907] Scringo - Cannot find fbAppId in plist 2013-05-10 15:50:25.428 uphillpictures2[826:907] Scringo - Init FB with fbAppId=(null) 2013-05-10 15:50:25.434 uphillpictures2[826:907] Scringo - Location services are not enabled or Radar is disabled 2013-05-10 15:50:25.439 uphillpictures2[826:907] Scringo (W) - new user Id should be created. userId = (null), user.appId=YOUR-SCRINGO-APP-ID 2013-05-10 15:50:25.501 uphillpictures2[826:907] Scringo - Reachability Flag Status: -R -----l- networkStatusForFlags 2013-05-10 15:50:25.597 uphillpictures2[826:907] uphillpictures2_appDelegate: applicationDidBecomeActive 2013-05-10 15:50:25.609 uphillpictures2[826:907] uphillpictures2_appDelegate: reportToCloud 2013-05-10 15:50:25.612 uphillpictures2[826:907] uphillpictures2_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-05-10 15:50:25.615 uphillpictures2[826:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=DC1FDB17-C739-4A03-8D82-76EC0DB5636E&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-05-10 15:50:25.622 uphillpictures2[826:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 15:50:25.625 uphillpictures2[826:907] SHOULD NOT ROTATE 2013-05-10 15:50:26.168 uphillpictures2[826:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 15:50:26.176 uphillpictures2[826:907] uphillpictures2_appDelegate: reportToCloud 2013-05-10 15:50:26.178 uphillpictures2[826:907] uphillpictures2_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-05-10 15:50:26.180 uphillpictures2[826:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=DC1FDB17-C739-4A03-8D82-76EC0DB5636E&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-05-10 15:50:26.193 uphillpictures2[826:907] BT_viewController: viewDidAppear in BT_viewController BASE CLASS 2013-05-10 15:50:26.195 uphillpictures2[826:907] BT_viewController: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-05-10 15:50:26.197 uphillpictures2[826:907] BT_viewController: viewDidAppear in BT_viewController BASE CLASS 2013-05-10 15:50:26.200 uphillpictures2[826:907] BT_viewController: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-05-10 15:50:26.202 uphillpictures2[826:907] uphillpictures2_appDelegate: didFailToRegisterForRemoteNotificationsWithError: ERROR: Error Domain=NSCocoaErrorDomain Code=3000 "no valid 'aps-environment' entitlement string found for application" UserInfo=0x1d52b290 {NSLocalizedDescription=no valid 'aps-environment' entitlement string found for application} 2013-05-10 15:50:26.604 uphillpictures2[826:907] uphillpictures2_appDelegate: lastModified (value on server): Fri, 10 May 2013 21:20:23 -0700 2013-05-10 15:50:26.608 uphillpictures2[826:907] BT_fileManager: File does exist in cached directory: appModified.txt 2013-05-10 15:50:26.609 uphillpictures2[826:907] BT_fileManager: readTextFileFromCacheWithEncoding: appModified.txt encoding: -1 2013-05-10 15:50:26.612 uphillpictures2[826:907] uphillpictures2_appDelegate: previousModified (value on device): Fri, 10 May 2013 21:20:23 -0700 2013-05-10 15:50:26.614 uphillpictures2[826:907] BT_fileManager: saveTextFileToCacheWithEncoding: appModified.txt encodingFlag: -1 2013-05-10 15:50:26.725 uphillpictures2[826:907] uphillpictures2_appDelegate: lastModified (value on server): Fri, 10 May 2013 21:20:23 -0700 2013-05-10 15:50:26.729 uphillpictures2[826:907] BT_fileManager: File does exist in cached directory: appModified.txt 2013-05-10 15:50:26.730 uphillpictures2[826:907] BT_fileManager: readTextFileFromCacheWithEncoding: appModified.txt encoding: -1 2013-05-10 15:50:26.733 uphillpictures2[826:907] uphillpictures2_appDelegate: previousModified (value on device): Fri, 10 May 2013 21:20:23 -0700 2013-05-10 15:50:26.735 uphillpictures2[826:907] BT_fileManager: saveTextFileToCacheWithEncoding: appModified.txt encodingFlag: -1 2013-05-10 15:50:26.965 uphillpictures2[826:907] Scringo (E) - Scringo - Got error: INVALID_APP_ID 2013-05-10 15:50:26.967 uphillpictures2[826:907] Scringo (E) - Scringo - Got error: INVALID_APP_ID 2013-05-10 15:50:41.968 uphillpictures2[826:907] Scringo - update(no location): AppId or UserId not set

that's the output, the whole thing looks like Chinese to me but hopefully you guys can spot the issue, thx again!!!!!

Do you have your development certificate installed on your Mac? That's required to get an app running on an actual device. Some odd stuff in your config file also...seems like you have some screens without nicknames, though that really shouldn't affect anything. Can you send me your BT_Config.txt file? You can send it to the address above.

Mark just emailed you the file, thank you so much for your help!!

Looking at it now. With regards to your development profile installed on your Mac...is that done?

yeah I did that also and my development provisioning certificates ared installed in Xcode. any other ideas?

OK, so it might be the splash screen. I'd delete that screen (you can always add it later), and then delete the reference to that screen in your layout section of your control panel. Then do a Product...Clean, and try to build on the phone again.

Now it looks like it's going to work but then instead of loading the main menu it just shuts down and goes back to my i phone screen any other ideas ? I think we are on the right path though :)

Post the debug console output and we'll take a look!

2013-05-10 18:11:39.269 uphillpictures2[1018:907] uphillpictures2_appDelegate: Using the default BT_config.txt. 2013-05-10 18:11:39.280 uphillpictures2[1018:907] BT_application: initializing buzztouch application 2013-05-10 18:11:39.285 uphillpictures2[1018:907] BT_device: INIT 2013-05-10 18:11:39.288 uphillpictures2[1018:907] BT_device: Unique UUID exists. 2013-05-10 18:11:39.294 uphillpictures2[1018:907] BT_device: This device is NOT an iPad. 2013-05-10 18:11:39.297 uphillpictures2[1018:907] BT_device: This device can make phone calls 2013-05-10 18:11:39.322 uphillpictures2[1018:907] BT_device: This device can send emails 2013-05-10 18:11:39.336 uphillpictures2[1018:907] BT_device: This device can send SMS 2013-05-10 18:11:39.342 uphillpictures2[1018:907] BT_device: This device can report it's location 2013-05-10 18:11:39.345 uphillpictures2[1018:907] BT_device: This device can take still pictures 2013-05-10 18:11:39.349 uphillpictures2[1018:907] BT_device: This device can take videos 2013-05-10 18:11:39.353 uphillpictures2[1018:907] BT_user: INIT 2013-05-10 18:11:39.356 uphillpictures2[1018:907] BT_networkState: INIT 2013-05-10 18:11:39.388 uphillpictures2[1018:907] BT_networkState: Monitoring Connection: WiFi Not Available 2013-05-10 18:11:39.400 uphillpictures2[1018:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 18:11:39.420 uphillpictures2[1018:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 18:11:39.434 uphillpictures2[1018:482f] uphillpictures2_appDelegate: initAudioPlayer in background thread 2013-05-10 18:11:39.437 uphillpictures2[1018:482f] BT_audioPlayer: INIT (preparing it for possible background audio) 2013-05-10 18:11:39.484 uphillpictures2[1018:4f03] uphillpictures2_appDelegate: loadSoundEffects SEE appDelegete.m, line 924 2013-05-10 18:11:39.495 uphillpictures2[1018:907] uphillpictures2_appDelegate: refreshAppData 2013-05-10 18:11:39.497 uphillpictures2[1018:907] uphillpictures2_appDelegate: Using the default BT_config.txt. 2013-05-10 18:11:39.502 uphillpictures2[1018:907] BT_fileManager: File does exist in cached directory: cachedAppConfig.txt 2013-05-10 18:11:39.504 uphillpictures2[1018:907] BT_fileManager: readTextFileFromCacheWithEncoding: cachedAppConfig.txt encoding: -1 2013-05-10 18:11:39.510 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: BT_config.txt 2013-05-10 18:11:39.512 uphillpictures2[1018:907] BT_fileManager: readTextFileFromBundleWithEncoding: BT_config.txt encoding: -1 2013-05-10 18:11:39.567 uphillpictures2[1018:907] uphillpictures2_appDelegate: Using configuration data from application cache. 2013-05-10 18:11:39.572 uphillpictures2[1018:907] BT_application: validateApplicationData 2013-05-10 18:11:39.589 uphillpictures2[1018:907] BT_application: The application data appears to be valid. 2013-05-10 18:11:39.594 uphillpictures2[1018:907] uphillpictures2_appDelegate: configureEnvironmentUsingAppData 2013-05-10 18:11:39.597 uphillpictures2[1018:907] BT_audioPlayer: stopAudio 2013-05-10 18:11:39.606 uphillpictures2[1018:907] BT_application: parseJSONData: parsing application data 2013-05-10 18:11:39.623 uphillpictures2[1018:907] BT_application: parsing themes, count: 1 2013-05-10 18:11:39.628 uphillpictures2[1018:907] BT_application: parsing tabs, count: 0 2013-05-10 18:11:39.631 uphillpictures2[1018:907] BT_application: parsing screens, count: 14 2013-05-10 18:11:39.635 uphillpictures2[1018:907] BT_application: buildInterface app interface 2013-05-10 18:11:39.640 uphillpictures2[1018:907] BT_application: building a single navigation controller app 2013-05-10 18:11:39.646 uphillpictures2[1018:907] BT_viewControllerManager: initViewControllerForScreen nickname: "Home screen" itemId: A27F5DC80ECDD3897294F83 type: BT_screen_menuButtons 2013-05-10 18:11:39.652 uphillpictures2[1018:907] BT_screen_menuButtons: INIT 2013-05-10 18:11:39.660 uphillpictures2[1018:907] BT_screen_menuButtons: viewDidLoad 2013-05-10 18:11:39.671 uphillpictures2[1018:907] BT_navigationController: pushViewController 2013-05-10 18:11:39.677 uphillpictures2[1018:907] BT_navigationController: pushViewController for screen: A27F5DC80ECDD3897294F83 2013-05-10 18:11:39.692 uphillpictures2[1018:907] BT_viewUtilities: setting nav-bar background for "Home screen" color: #000000 2013-05-10 18:11:39.701 uphillpictures2[1018:907] BT_application: This app does not use a splash screen 2013-05-10 18:11:39.706 uphillpictures2[1018:907] BT_application: App has "Start Location Updates" set to "No". App is NOT starting the location monitor. 2013-05-10 18:11:39.710 uphillpictures2[1018:907] BT_background_view: INIT 2013-05-10 18:11:39.717 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-05-10 18:11:39.724 uphillpictures2[1018:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-05-10 18:11:39.736 uphillpictures2[1018:907] BT_background_view: setImage 2013-05-10 18:11:39.742 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.747 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.753 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.758 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.768 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.773 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.777 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.782 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.789 uphillpictures2[1018:907] BT_screen_menuButtons: viewWillAppear 2013-05-10 18:11:39.793 uphillpictures2[1018:907] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Home screen" and itemId: A27F5DC80ECDD3897294F83 and type: BT_screen_menuButtons 2013-05-10 18:11:39.828 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: uphilllogofadedx.png 2013-05-10 18:11:39.833 uphillpictures2[1018:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-05-10 18:11:39.848 uphillpictures2[1018:907] BT_background_view: setImage 2013-05-10 18:11:39.855 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.859 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.862 uphillpictures2[1018:907] BT_screen_menuButtons: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-05-10 18:11:39.878 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.880 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.882 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.893 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.898 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:39.901 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:39.904 uphillpictures2[1018:907] uphillpictures2_appDelegate: hideProgress 2013-05-10 18:11:39.909 uphillpictures2[1018:907] uphillpictures2_appDelegate: promptForPushNotifications 2013-05-10 18:11:39.935 uphillpictures2[1018:907] Scringo - ... Starting Scringo 2.1.1 2013-05-10 18:11:39.939 uphillpictures2[1018:907] Scringo - startSession called: firstTime = 1 2013-05-10 18:11:39.954 uphillpictures2[1018:907] Scringo - Cannot find fbAppId in plist 2013-05-10 18:11:39.967 uphillpictures2[1018:907] Scringo - Init FB with fbAppId=(null) 2013-05-10 18:11:39.973 uphillpictures2[1018:907] Scringo - Location services are not enabled or Radar is disabled 2013-05-10 18:11:39.981 uphillpictures2[1018:907] Scringo (W) - new user Id should be created. userId = (null), user.appId=YOUR-SCRINGO-APP-ID 2013-05-10 18:11:39.994 uphillpictures2[1018:907] Scringo - Reachability Flag Status: -R -----l- networkStatusForFlags 2013-05-10 18:11:40.090 uphillpictures2[1018:907] uphillpictures2_appDelegate: applicationDidBecomeActive 2013-05-10 18:11:40.128 uphillpictures2[1018:907] uphillpictures2_appDelegate: reportToCloud 2013-05-10 18:11:40.133 uphillpictures2[1018:907] uphillpictures2_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-05-10 18:11:40.143 uphillpictures2[1018:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=DC1FDB17-C739-4A03-8D82-76EC0DB5636E&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-05-10 18:11:40.166 uphillpictures2[1018:907] uphillpictures2_appDelegate: supportedInterfaceOrientationsForWindow 2013-05-10 18:11:40.171 uphillpictures2[1018:907] SHOULD NOT ROTATE 2013-05-10 18:11:40.815 uphillpictures2[1018:907] BT_networkState: Monitoring Connection: WiFi Available 2013-05-10 18:11:40.821 uphillpictures2[1018:907] Scringo (E) - Scringo - Got error: INVALID_APP_ID 2013-05-10 18:11:40.831 uphillpictures2[1018:907] BT_screen_menuButtons: loadData 2013-05-10 18:11:40.833 uphillpictures2[1018:907] BT_screen_menuButtons: parsing menu-items from app's configuration file. 2013-05-10 18:11:40.834 uphillpictures2[1018:907] BT_screen_menuButtons: layoutScreen 2013-05-10 18:11:40.845 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: whowearenew.png 2013-05-10 18:11:40.847 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:40.863 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: newsletternew.png 2013-05-10 18:11:40.865 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:40.883 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: tweeternewnew.png 2013-05-10 18:11:40.885 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:40.948 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: ourworknewnew.png 2013-05-10 18:11:40.953 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:40.984 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: emailusnewnew.png 2013-05-10 18:11:40.986 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:41.011 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: webnewnew.png 2013-05-10 18:11:41.013 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:41.046 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: callusnewnew.png 2013-05-10 18:11:41.048 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:41.085 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: smsnewnew.png 2013-05-10 18:11:41.086 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:41.122 uphillpictures2[1018:907] BT_fileManager: File does exist in Xcode bundle: facebooknewnew.png 2013-05-10 18:11:41.123 uphillpictures2[1018:907] BT_button_view: Image for button exists in bundle - not downloading. 2013-05-10 18:11:41.154 uphillpictures2[1018:907] uphillpictures2_appDelegate: reportToCloud 2013-05-10 18:11:41.156 uphillpictures2[1018:907] uphillpictures2_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-05-10 18:11:41.159 uphillpictures2[1018:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA6573736817C6701B7BA0F06&apiKey=66F4BDCEC8FAB2114085773&apiSecret=40DF90349AA63562E9B28F6&deviceId=DC1FDB17-C739-4A03-8D82-76EC0DB5636E&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-05-10 18:11:41.165 uphillpictures2[1018:907] Scringo (E) - Scringo - Got error: INVALID_APP_ID 2013-05-10 18:11:41.190 uphillpictures2[1018:907] uphillpictures2_appDelegate: didFailToRegisterForRemoteNotificationsWithError: ERROR: Error Domain=NSCocoaErrorDomain Code=3000 "no valid 'aps-environment' entitlement string found for application" UserInfo=0x1edc4ff0 {NSLocalizedDescription=no valid 'aps-environment' entitlement string found for application}

Should I delete all folders/plug ins that are not being used? such as audio and video ?

No, you should be able to keep them. Do you have Push configured at all? Try deleting the app on the device and then installing again. Make sure you do a Product...Clean first. Mark

what's push? push notifications? I'm sorry I'm very new at this thanks for your patience!

what's push? push notifications? I'm sorry I'm very new at this thanks for your patience!

It's the ability to send a message to all your apps. But it's not required that you have it configured. So that's not the issue.

Do a search for "splash" in the config file and remove all such references. Delete app on iPhone Clean-build-run with iOS Device as the target. -- Niraj

Often a reinstall from Buzztouch cleans over the blips. I think it might be because you haven't reinstalled it lately, which means your iPhone is showing what was last there on the install. Remember, before you publish, you MUST reinstall the data from Busztouch

HI guys thx for replying ! @Niraj I didn't find anything related to "splash" in the config file folder but I found some in the "BT_application.m" should I delete them? @annandale you mean re downloading the source code? I did that twice and still no results unless I'm doing something wrong while reinstalling the data any other ideas? thank you guys for your help!!!

I also have 3 icons in my simulator, maybe that has something todo with it? The icons are 3 different versions of the app but only one of them is the one that I want to keep. How can I get rid of the other 2?

Hi Antonio, I'd start by deleting all the old versions of your app on your phone. To do that, just touch and hold the icon until they start to shake. Then click the X on each icon. That will delete the app and all the data. Next, in Xcode, do a Project...Clean. That will break any old code links, and compile the app "from scratch." Then try to build again. This really seems to have something to do with the device itself. If it's working on the simulator, than that at least means all the files and things are in place. So, it must be something else (I think). Let us know how it goes! Mark

I tried it with my wifes's phone also and nothing. Also when I'm running the app from xcode on my phone as soon as the app shuts down the screen at the top on xcode says "finished running"It seems like its not seeing the rest of the app. I'm going to try to run it on my I Pad next.

If you would like, zip up your entire source package (in case you've added files) and send it to me. I can try running it on my device and see what happens. Mark

I'll second Mark if you want to see if it works on my device.

That'll be great you guys, thank you! Mark I just emailed you a zip of the source package. Annandale , can I have your email so I can send it to you also? thank you again!!

Thx! Thomas1 for testing my app in ur device! I'm testing with an Iphone 4 do you guys thing that has anything to do with the issues I'm having? what devices do you guys use for testing?

I'll be giving it a test on my iPhone 4 later tonight!

Thx Mark!

Hi Antonio, This is indeed perplexing! I ran this on my phone twice, using both iOS 4.3 and 5.0 targets, and got the same results as you. It appears to be crashing on something related to Push Notification (the ability to send messages to registered devices), but I didn't think it was a requirements to set up push for every app, even if you weren't going to use it. I've sent an email to David at buzztouch (the guy who wrote the code) to see if he can help. In the meantime, you should feel free to continue development work using the simulator. Eventually we'll get past this issue, and all the work you've done on the simulator won't be in vain. Mark

HI Mark, I decided to rebuild the project as a new app and now it works! I don't know what I did different but at least I can keep creating projects now that I know that they can actually work, thank you so much for your help! We should definitely get together for coffee one day to talk apps! Antonio

Sweet! Glad you got it up and running. I'd still love to figure out what went wrong, so I'll continue to pursue that a bit. But I'm glad you were able to get past this obstacle and see the power of buzztouch! We'll absolutely get together soon. Once baseball and softball wind down, I'll have tons of time on my hands. Mark

Sounds good Mark! Take care!

Hi guys! Different question now, I want to include a self contained video on a new app that i'm going to start building soon. As far as I know to be able to do that I would have to self host the app.Can you guys explain me the process of self hosting? I'm thinking about using the amazon cloud for it, what do you guys recommend? thx!!!