(I did post this elsewhere in the forums, but couldn't find it, so I'm reposting it here!) OK, I've spent ages trying to figure this one out. I've check GNWests documents, I've poked and prodded, but they refuse to show! File name is woodenwalkway1.png JSON: "backgroundImageNameSmallDevice":"woodenwalkway1.png", "backgroundImageNameLargeDevice":"woodenwalkway1.png", "backgroundImageScale":"fullScreen", "includeAds":"0" File is in the Eclipse project (in res/drawable). LOGCAT doesn't seem to indicate "wooden" even exists, I scanned it but it doesn't show up. I'm using the most recent Menu with Image plugin, and recently (yesterday) downloaded source code. Any thoughts?

That's how I thought it should work! Could it just be a bad image? Have you tried other images? Or tried to save it or export it again as a .png? What size is the image? And what do you mean by "scanned it"? Do you mean you refreshed the directory? Certainly a weird problem!

It's 640 × 1136 pixels, it was a jpg, so I exported it to a png to try that. It works fine in iOS. Scanned - I searched LOGCAT but couldn't find a reference to the filename. I have checked the BTConfig and it is in there!

Ok, if it's in res/drawable you would assume Android would scale it up or down depending on the device. How many rows in the menu? Is there clear space at the bottom of the rows? Could your rows be hiding the background? What is the row background color? Does a simple color background work? Just some things to try ... cheers

As ictguy says, everything looks ok. You could try hardcoding the image directly into the project. Not sure what it'll prove but if it still doesn't show it would almost certainly be a problem with the image. Also, in your control panel temporarily make 'Row Background Color' "clear" (without the quotes). The background image should then definitely show if the image is ok. In screen_wb_menuimage.xml 3rd line down in the RelativeLayout replace: android:background="@android:color/transparent" with android:background="@drawable/woodenwalkway1"

Hmm. Eclipse gives me a 'No resource found that matches the given name' error. I tried it with a tab icon that works, but it gives me the same error. I attached a screenshot too... http://bit.ly/10L6JOa If it helps or hinders, the header image doesn't show up either...

That helps a bit ... I don't think you need the .png on the end as android assumes an image file type for background. Did you try the 'clear' option in the table rows and other suggestions on the table?

yes, I tried it with and without the .png, I also tried the clear options.

The only thing I can think of is that the image is not supported by Android (color space perhaps, bit value of the image eg 8bit vs 16 bit) I'd definitely try some other images png & jpg and see what shakes out ... wish I could offer some other suggestions :(

You have the path wrong - you have: android:background="@android:drawable/woodenwalkway1.png" it should be: android:background="@drawable/woodenwalkway1"

Well done @raveyd I missed that!

@ictguy, It's easy to spot after making the same mistakes so many times in my own projects!

Agreed, sometimes you can get too close and can't see the forest from the trees!

OK, even stranger... I put the pic onto Dropbox, switched it to an URL and it worked. Switched it back, and it worked still... (without editing the source) I don't really have an answer, but I'll add the next screen and see what happens. Thank you for your time and efforts, it's appreciated.

Maybe a caching issue? When I work in control panels online I often log out, clear the browser cache and log in again. Had to do it years ago with a php script and I guess the habit stuck. It'll often clear up niggly problems. In eclipse also regularly do a Project > Clean to keep things tidy, it's a temperamental platform.

OK, since you guys are/were here... is there a rule I can apply when it comes to the sizing/resolution of images? I can get each one to show, but if I try to cycle between the tabs, eventually it will crash with a VM allocation error. I've already moved images down to 420k and that's scraping the bottom of the barrel quality wise. Image is a png, 679x1024, 256 color, size is 420k 04-08 11:17:59.655: W/ZZ(340): WB_screen_menuImage:backgroundWorkerThread using image from project bundle: "earth.jpg" 04-08 11:17:59.665: E/dalvikvm-heap(340): 3130368-byte external allocation too large for this process. 04-08 11:17:59.665: W/ZZ(340): BT_fileManager:deleteFile 779911E09BF4E6BDAF05602_screenData.txt 04-08 11:17:59.675: E/GraphicsJNI(340): VM won't let us allocate 3130368 bytes 04-08 11:17:59.685: W/dalvikvm(340): threadid=8: thread exiting with uncaught exception (group=0x4001d800) 04-08 11:17:59.705: E/AndroidRuntime(340): FATAL EXCEPTION: Thread-15 04-08 11:17:59.705: E/AndroidRuntime(340): java.lang.OutOfMemoryError: bitmap size exceeds VM budget

What image editor are you using? Try exporting as png8, 128 colors, alpha transparency. I don't know how your saving pngs, are you retaining the layers? Exporting should flatten the layers into a bitmap png, much smaller file size.

Preview and Photoshop. It's not that it doesn't work, it displays, I change tab, that displays, I change back and then it falls over. It acts like it can only hold so much and it accumulates and then fails. I was hoping to be able to keep it as 1 project for iOS and Android, but it isn't looking too hopeful at the moment, not at the cost of resolution/clarity as I expect Apple will reject it because they aren't high enough res :)

(That said, I'll keep the names the same, and drop the res as much as I can and put them in the res folder to see what happens!)

It's almost certainly the file sizes. I've had identical errors cycling through the tabs until I reduced the file sizes right down. After a lot of trial and error trying to keep images under 200/250kb seems to work for me. The thing is, android should easily handle larger sizes, it's as if something isn't quite right either in the tabs or menu plugin.