Discussion Forums  >  Self Hosted Control Panels

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rossideas
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03/14/13 05:07 AM (12 years ago)

buzztouch API Key & Secret

Any older members have this issue? Way back when Self Hosting first started before (annual memberships), I acquired a buzztouch API Key and Secret and all was good until, I just updated my server v2.1.8 and it is now asking me for the API key, secret, API url again. I don't want to mess anything up or disassociate any of my current apps, but I can't find my old API info/secret and it is now asking for me to buy a Membership. The other odd thing is at my buzztouch account it has bees saying, "You have no Self Hosted Servers" and I had one running for a long time... So Did all older Self Hosted Members buy a Membership? (don't want to disturb my current "Live" apps) or Should I try to re-acquire my old info to not mess things up?
 
MadRod
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03/14/13 05:23 AM (12 years ago)
Hi. Today there is only available the member fee or the free account. All other dont existe anymore. If you had an active API key, with that monthly payment, that does not exist anymore. You'll have to contact you account manager, you can find in your BT account to solve this issue. Miguel
 
mrDavid
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03/14/13 06:27 AM (12 years ago)
Hi, @Miguel is sort of right but also wrong :p Your old API key is alive and kickin', through it's simply not shown in your control panel anymore if it's not from the newer batch (from what I understand). Like Miguel said, contact your account manager, and he'll hook you up for sure if your grandfathered in from the days of the old. Cheers, David https://buzztouchmods.com
 
rossideas
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03/14/13 06:36 AM (12 years ago)
Thanks again David. I hate to bug them, but I'll email again to get my old API back... Ross
 
ianJamesPiano
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03/14/13 08:35 AM (12 years ago)
Hi Ross, You're never bugging:) Did you send an email to stephen@buzztouch? If not, let me know and I can assist you. cheers! ian
 
rossideas
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03/14/13 08:57 AM (12 years ago)
No, great how do I contact you to help... thanks, Ross
 
ianJamesPiano
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03/14/13 08:57 AM (12 years ago)
contact u shortly ian
 
rossideas
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03/14/13 08:58 AM (12 years ago)
Thanks... everyone... Ross
 
ianJamesPiano
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03/14/13 09:09 AM (12 years ago)
u got mail Ross ian
 
rossideas
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03/14/13 09:55 AM (12 years ago)
Thanks everyone (and Sheri too) Ian got me back online with my old API. You guys are awesome !! :~)
 
SheriDee
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03/14/13 10:49 AM (12 years ago)
;-) you are welcome glad to see you back! Sheri
 
satit
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03/26/13 01:25 AM (12 years ago)
I'd the same problem with rossideas, after upgrade to v2.1.8 my API key, secret had gone. How to solve this problem? Thank you in advance. Satit P.
 
satit
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03/26/13 01:39 AM (12 years ago)
Hi, It's work now, My btserver 2.18 upgrade successfully with old API Keys. Thank you very much. Satit P.
 
ianJamesPiano
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03/26/13 08:07 AM (12 years ago)
awesome @satit!
 
Fonseca
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06/13/13 05:40 AM (12 years ago)
Hi just did the upgrade to 2.1.8 (from 2.1.6) and all seems ok but no API key (maybe i should have saved the old config file but only did a edit and copy and paste) in short no API.. how can I get it back? Thanks
 
MadRod
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06/13/13 05:58 AM (12 years ago)
Hey, you can find it in your control panel at buzztouch. you need to manualy add it to your php file. cheers
 
Fonseca
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06/13/13 06:06 AM (12 years ago)
Hey MadRod.. Before was no problem but now wants me to buy membership.. or am i missing something
 
Fonseca
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06/13/13 06:09 AM (12 years ago)
Hey MadRod.. Before was no problem but now wants me to buy membership.. or am i missing something
 
MadRod
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06/13/13 06:44 AM (12 years ago)
Do you see your API key on your buzztouch control panel?
 
Fonseca
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06/13/13 06:47 AM (12 years ago)
No..
 
MadRod
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06/13/13 06:56 AM (12 years ago)
i see you registered some time ago, maybe you missed out the changes made in January 2013. The membership process changed. You just need to contact buzztouch and they will solved it for you.
 
Fonseca
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06/13/13 07:00 AM (12 years ago)
Never knew there were changes.. have been on the quiet for awhile.. thanks for the effort and time.. will send Stephen a email..
 

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