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Discussion Forums  >  App Store Approvals, Thank You's

Replies: 12    Views: 139

Paul Rogers
Android Fan
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Posts: 2524
Reg: May 30, 2011
UK
35,740
03/02/13 05:33 PM (12 years ago)

Google Play Marketplace Change!

How long have gplay had the right to reply to all feedback! Only noticed it yesterday. I'm posting now because I replied to a two star feedback yesterday, explained some things, and the user's just changed it to five stars! Brilliant move by google play! (don't say that too often..).
 
MacApple
Apple Fan
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Reg: Oct 25, 2010
USA
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03/02/13 05:37 PM (12 years ago)
Nice one, good info. That is a move that I doubt anyone saw coming, good times. Hated the fact we could't explain things to people, be sweet if Apple followed suit.
 
Paul Rogers
Android Fan
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Reg: May 30, 2011
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03/02/13 05:42 PM (12 years ago)
Never even thought about thinking about seeing that one coming Mac, great move.
 
MacApple
Apple Fan
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Reg: Oct 25, 2010
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03/02/13 05:44 PM (12 years ago)
Only seems fair, yeah?
 
Paul Rogers
Android Fan
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Reg: May 30, 2011
UK
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03/02/13 05:51 PM (12 years ago)
Yes it does, which is why I never expected it of gplay..
 
MacApple
Apple Fan
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Reg: Oct 25, 2010
USA
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03/02/13 05:54 PM (12 years ago)
You have a DM.
 
mutzy
Aspiring developer
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Reg: Nov 03, 2010
Medford, MA
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03/02/13 06:53 PM (12 years ago)
How did you do this? I looked at my app on google play and in the android developer console and I don't see where I can respond to user comments.
 
Sukera
Veteran developer
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Posts: 46
Reg: Jan 18, 2013
West Lafayette
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03/02/13 08:10 PM (12 years ago)
I'm with mutzy, I had a bad review saying the app wouldn't load properly on his device, I wanted to respond but don't where I can
 
Rishav
Code is Art
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Posts: 153
Reg: Jan 26, 2012
Dubai
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03/02/13 11:55 PM (12 years ago)
Just got some 1-2stars converted to 5stars by solving the user's issues..thanks for informing us about this great update..
 
Frogman
Aspiring developer
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Posts: 264
Reg: Jan 05, 2013
Bratislava
11,190
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03/03/13 03:04 AM (12 years ago)
Thanks for the info! Need to see how to reply, anyway good hint. Cheers, Frogman
 
Paul Rogers
Android Fan
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Posts: 2524
Reg: May 30, 2011
UK
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03/03/13 07:53 AM (12 years ago)
@mutzy, @Sukera & @Frogman. I'm using the old developer console, I haven't taken a look at the new console yet. So in the old console just click on the 'comments' link next to your app, then under every comment is a link - "Reply to this review". @Rishav - Great stuff! If we can only get a handful of users to change their ratings it'll be worth doing.
 
mutzy
Aspiring developer
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Posts: 841
Reg: Nov 03, 2010
Medford, MA
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03/03/13 08:01 PM (12 years ago)
I went back and used the old developer console and clicked on the comments link next to my app. there is no "reply to this review" listed under each review. Weird.
 
Arubaman
Aspiring developer
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Posts: 636
Reg: Oct 20, 2011
Akron
16,910
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03/03/13 11:41 PM (12 years ago)
Yep not sure its rolled out to everyone, I dont have it either.
 

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