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WolfTimJ
buzztouch Evangelist
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Posts: 810
Reg: Feb 20, 2011
Rockwall, TX
17,400
02/27/13 04:07 PM (12 years ago)

BT_screen_menuListSimple - NullPointerException - Android and iOS possibly

Android crashing for sure, finally got a dump from my customer who is beta testing it far away. While I don't understand everything, it looks like at some point the bt_fileManager is deleting files then the screens won't display, but error a "No screen connected to this item?". This app has been troublesome on this guy's device, it appeared to crash when updating so I erased the report to cloud url. Didn't help. This guy is testing by rapidly loading and changing screens, thinking that's what he needs it to do for him. He's paying the bill so no matter how dumb I think that is... Anyway, this is fresh code from my 2.1.8 server install. Error stack below (from a bit before it shows errors and on). Help! 02-27 15:15:10.783 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "E546A8195B6DBE62743237C" 02-27 15:15:10.783 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_menuListSimple" with nickname: "Procedures menu" 02-27 15:15:10.783 W/ZZ (10453): BT_activity_root:creating tab 1 with item type: BT_screen_menuListSimple and nickname: Procedures menu 02-27 15:15:10.783 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "5C5DCADD02AD4A36689D191" 02-27 15:15:10.791 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_menuListSimple" with nickname: "Appendix menu" 02-27 15:15:10.791 W/ZZ (10453): BT_activity_root:creating tab 2 with item type: BT_screen_menuListSimple and nickname: Appendix menu 02-27 15:15:10.791 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "508E7C71806D23D102F241F" 02-27 15:15:10.791 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_menuListSimple" with nickname: "Reference menu" 02-27 15:15:10.791 W/ZZ (10453): BT_activity_root:creating tab 3 with item type: BT_screen_menuListSimple and nickname: Reference menu 02-27 15:15:10.791 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "A2CB22D8F4356599067CB36" 02-27 15:15:10.799 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_menuListSimple" with nickname: "tools menu" 02-27 15:15:10.799 W/ZZ (10453): BT_activity_root:creating tab 4 with item type: BT_screen_menuListSimple and nickname: tools menu 02-27 15:15:10.978 W/ZZ (10453): Password_splash:onDestroy (BASE CLASS) 02-27 15:15:11.307 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:11.768 I/ActivityManager( 247): Displayed com.mayoclinicmedicaltransport/.BT_activity_root_tabs: +1s105ms (total +1s474ms) 02-27 15:15:13.025 W/ZZ (10453): BT_screen_menuListSimple:handleItemTap loads screen with itemId: "A99F954F00EDCBF547BAE0B" 02-27 15:15:13.025 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "A99F954F00EDCBF547BAE0B" 02-27 15:15:13.025 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_menuListSimple" with nickname: "General menu" 02-27 15:15:13.025 W/ZZ (10453): BT_act_controller:loadScreenObject for screen with itemId: "A99F954F00EDCBF547BAE0B" and itemNickname: "General menu" and itemType: "BT_screen_menuListSimple" 02-27 15:15:13.064 I/ActivityManager( 247): Starting: Intent { cmp=com.mayoclinicmedicaltransport/.BT_screen_menuListSimple (has extras) } from pid 10453 02-27 15:15:13.080 W/ZZ (10453): BT_screen_menuListSimple:onPause (BASE CLASS) 02-27 15:15:13.096 W/ZZ (10453): BT_activity_base:onCreate (BASE CLASS) 02-27 15:15:13.096 W/ZZ (10453): BT_screen_menuListSimple:onCreate 02-27 15:15:13.096 W/ZZ (10453): BT_viewUtilities:updateBackgroundColorsForScreen with nickname: "General menu" 02-27 15:15:13.096 W/ZZ (10453): BT_viewUtilities:updateBackgroundColorsForScreen: setting background color to: "#000000" 02-27 15:15:13.103 W/ZZ (10453): BT_viewUtilities:getNavBarForScreen building nav. bar for screen with nickname: "General menu" 02-27 15:15:13.103 W/ZZ (10453): BT_fileManager:deleteFile A99F954F00EDCBF547BAE0B_screenData.txt 02-27 15:15:13.103 W/ZZ (10453): BT_screen_menuListSimple:onStart (BASE CLASS) 02-27 15:15:13.103 W/ZZ (10453): BT_screen_menuListSimple: start GPS is set to NO in the applications configuration data, not starting GPS 02-27 15:15:13.103 W/ZZ (10453): BT_screen_menuListSimple:onStart using data from app's configuration file 02-27 15:15:13.103 W/ZZ (10453): BT_screen_menuListSimple:parseScreenData 02-27 15:15:13.103 W/ZZ (10453): BT_screen_menuListSimple:onResume (BASE CLASS) 02-27 15:15:13.111 W/ZZ (10453): BT_screen_menuListSimple:backgroundWorkerThread this screen does not use a background image 02-27 15:15:13.502 I/ActivityManager( 247): Displayed com.mayoclinicmedicaltransport/.BT_screen_menuListSimple: +415ms 02-27 15:15:13.502 W/ZZ (10453): BT_screen_menuListSimple:onStop (BASE CLASS) 02-27 15:15:14.650 W/ZZ (10453): BT_screen_menuListSimple:handleItemTap loads screen with itemId: "8F29095F2EB332F15BD6981" 02-27 15:15:14.650 W/ZZ (10453): BT_application:getScreenDataByItemId with itemId: = "8F29095F2EB332F15BD6981" 02-27 15:15:14.650 W/ZZ (10453): BT_application:getScreenDataByItemId with itemType: "BT_screen_pdfDoc" with nickname: "A.1 Overview" 02-27 15:15:14.650 W/ZZ (10453): BT_screen_menuListSimple:loading PDF doc from menu tap... 02-27 15:15:14.697 W/ZZ (10453): BT_fileManager:copyAssetToCache: a_1_overview.pdf 02-27 15:15:14.705 I/ActivityManager( 247): Starting: Intent { act=android.intent.action.VIEW dat=file:///data/data/com.mayoclinicmedicaltransport/files/a_1_overview.pdf typ=application/pdf flg=0x4000000cmp=com.adobe.reader/.AdobeReader } from pid 10453 02-27 15:15:14.721 W/ZZ (10453): BT_screen_menuListSimple:onPause (BASE CLASS) 02-27 15:15:14.744 I/ActivityManager( 247): Start proc com.adobe.reader for activity com.adobe.reader/.AdobeReader: pid=10477 uid=10150 gids={3003, 1015} 02-27 15:15:14.939 I/ActivityThread(10477): Pub com.adobe.reader.fileprovider: com.adobe.reader.ARContentProvider 02-27 15:15:15.041 I/ActivityManager( 247): Starting: Intent { cmp=com.adobe.reader/.ARViewer (has extras) } from pid 10477 02-27 15:15:15.228 D/dalvikvm( 247): GC_EXPLICIT freed 1175K, 36% free 10458K/16263K, external 5093K/5435K, paused 146ms 02-27 15:15:15.283 I/JNIInitializer(10477): Trying to load: /data/data/com.adobe.reader/lib/libAdobeReader.so 02-27 15:15:15.283 D/dalvikvm(10477): Trying to load lib /data/data/com.adobe.reader/lib/libAdobeReader.so 0x4051d808 02-27 15:15:15.369 D/dalvikvm(10477): Added shared lib /data/data/com.adobe.reader/lib/libAdobeReader.so 0x4051d808 02-27 15:15:15.400 I/JPageView(10477): Trying to load 2: /data/data/com.adobe.reader/lib/libAdobeReader.so 02-27 15:15:15.400 I/JNIInitializer(10477): /data/data/com.adobe.reader/lib/libAdobeReader.so loaded successfully 02-27 15:15:15.549 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 694K, 45% free 3559K/6407K, external 2766K/2773K, paused 53ms 02-27 15:15:15.689 D/dalvikvm(10477): GC_EXPLICIT freed 204K, 44% free 3623K/6407K, external 3154K/3489K, paused 38ms 02-27 15:15:15.697 W/Settings(10477): Setting android_id has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value. 02-27 15:15:16.025 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 158K, 42% free 3780K/6407K, external 3195K/3489K, paused 63ms 02-27 15:15:16.166 D/dalvikvm(10477): GC_FOR_MALLOC freed 290K, 40% free 3882K/6407K, external 3756K/4691K, paused 37ms 02-27 15:15:16.205 I/ActivityManager( 247): Displayed com.adobe.reader/.ARViewer: +964ms (total +1s482ms) 02-27 15:15:16.377 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:15:16.455 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:16.596 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 103K, 35% free 4937K/7559K, external 4352K/4691K, paused 32ms 02-27 15:15:16.650 W/ZZ (10453): BT_screen_menuListSimple:onStop (BASE CLASS) 02-27 15:15:16.947 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 31K, 36% free 4911K/7559K, external 6134K/6146K, paused 31ms 02-27 15:15:17.244 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 10K, 36% free 4904K/7559K, external 7990K/8371K, paused 34ms 02-27 15:15:18.971 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 185K, 35% free 4948K/7559K, external 10268K/10607K, paused 31ms 02-27 15:15:19.353 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 162K, 35% free 4950K/7559K, external 10837K/11177K, paused 33ms 02-27 15:15:20.268 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 222K, 35% free 4955K/7559K, external 10837K/11177K, paused 37ms 02-27 15:15:21.432 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:21.658 D/skia ( 357): purging 62K from font cache [7 entries] 02-27 15:15:21.697 D/dalvikvm( 357): GC_EXPLICIT freed 140K, 53% free 3482K/7367K, external 3536K/4349K, paused 45ms 02-27 15:15:21.932 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 286K, 35% free 4963K/7559K, external 10837K/11177K, paused 33ms 02-27 15:15:22.643 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 208K, 35% free 4963K/7559K, external 10837K/11177K, paused 33ms 02-27 15:15:23.103 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 166K, 35% free 4963K/7559K, external 10837K/11177K, paused 31ms 02-27 15:15:23.361 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 136K, 35% free 4963K/7559K, external 10837K/11177K, paused 31ms 02-27 15:15:26.205 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 385K, 35% free 4977K/7559K, external 10837K/11177K, paused 32ms 02-27 15:15:26.580 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:26.744 D/dalvikvm( 399): GC_EXPLICIT freed 4K, 44% free 3044K/5379K, external 2357K/2773K, paused 82ms 02-27 15:15:27.510 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 252K, 35% free 4977K/7559K, external 10837K/11177K, paused 35ms 02-27 15:15:27.861 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 140K, 35% free 4974K/7559K, external 10837K/11177K, paused 42ms 02-27 15:15:28.244 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 147K, 35% free 4975K/7559K, external 10837K/11177K, paused 31ms 02-27 15:15:28.486 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 136K, 35% free 4975K/7559K, external 10837K/11177K, paused 31ms 02-27 15:15:28.549 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=2 layout=34 uiMode=17 seq=625} 02-27 15:15:28.588 I/WindowManager( 247): Setting rotation to 0, animFlags=0 02-27 15:15:28.658 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=1 layout=34 uiMode=17 seq=626} 02-27 15:15:28.697 D/MirrorService( 409): onRotationChanged - rotation = 0 02-27 15:15:28.697 D/MirrorService( 409): onRotationChanged! - PORTRAIT!!! 02-27 15:15:28.768 D/MirrorUCMgrIpcCB( 409): ipcInit - Client already exists 02-27 15:15:28.768 D/MirrorEngine( 409): hdmiMirrorOrientation/0 02-27 15:15:28.846 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:28.853 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:31.002 D/dalvikvm( 247): GC_EXPLICIT freed 322K, 37% free 10316K/16263K, external 4352K/5435K, paused 151ms 02-27 15:15:31.666 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:31.877 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:15:33.775 D/GameCenter - UALib( 1074): Socket timed out. 02-27 15:15:33.775 D/GameCenter - UALib( 1074): Socket timed out. 02-27 15:15:33.775 D/GameCenter - UALib( 1074): Socket timed out. 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Set failure count for 199.167.177.36:1237 to 1 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Rescheduling connection in 10000ms. 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Set failure count for 199.167.177.36:1237 to 2 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Rescheduling connection in 10000ms. 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Set failure count for 199.167.177.36:1237 to 3 02-27 15:15:33.791 D/GameCenter - UALib( 1074): Rescheduling connection in 10000ms. 02-27 15:15:34.143 D/dalvikvm(10477): GC_CONCURRENT freed 414K, 35% free 4959K/7559K, external 9129K/11177K, paused 2ms+2ms 02-27 15:15:36.814 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:36.916 D/dalvikvm( 413): GC_EXPLICIT freed 60K, 50% free 3079K/6087K, external 2357K/2773K, paused 37ms 02-27 15:15:37.822 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 359K, 36% free 4988K/7687K, external 10236K/10575K, paused 32ms 02-27 15:15:40.580 I/WindowManager( 247): Setting rotation to 1, animFlags=0 02-27 15:15:40.603 D/MirrorService( 409): onRotationChanged - rotation = 1 02-27 15:15:40.603 D/MirrorService( 409): onRotationChanged! - LANDSCAPE!!! 02-27 15:15:40.603 D/MirrorUCMgrIpcCB( 409): ipcInit - Client already exists 02-27 15:15:40.603 D/MirrorEngine( 409): hdmiMirrorOrientation/270 02-27 15:15:40.603 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=2 layout=34 uiMode=17 seq=627} 02-27 15:15:40.619 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:40.861 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/1 nav=2/1 orien=2 layout=34 uiMode=17 seq=628} 02-27 15:15:40.885 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:41.924 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:42.119 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 3 02-27 15:15:42.322 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 400K, 36% free 4984K/7687K, external 10805K/11145K, paused 33ms 02-27 15:15:42.822 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 168K, 36% free 4979K/7687K, external 10805K/11145K, paused 32ms 02-27 15:15:43.072 D/dalvikvm( 247): GC_EXPLICIT freed 158K, 37% free 10291K/16263K, external 4352K/5435K, paused 154ms 02-27 15:15:43.705 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 208K, 36% free 4983K/7687K, external 10805K/11145K, paused 34ms 02-27 15:15:43.791 V/GameCenter - UALib( 1074): Failure count for Helium server 199.167.177.58:1227 is 1 02-27 15:15:43.791 V/GameCenter - UALib( 1074): Cache TTL for Helium server 199.167.177.58:1227 is 79298661ms 02-27 15:15:43.791 D/GameCenter - UALib( 1074): Connecting to 199.167.177.58:1227 02-27 15:15:43.807 V/GameCenter - UALib( 1074): Failure count for Helium server 199.167.177.55:1227 is 1 02-27 15:15:43.807 V/GameCenter - UALib( 1074): Cache TTL for Helium server 199.167.177.55:1227 is 79298646ms 02-27 15:15:43.807 D/GameCenter - UALib( 1074): Connecting to 199.167.177.55:1227 02-27 15:15:43.807 V/GameCenter - UALib( 1074): Failure count for Helium server 199.167.177.36:1227 is 2 02-27 15:15:43.807 V/GameCenter - UALib( 1074): Cache TTL for Helium server 199.167.177.36:1227 is 79298645ms 02-27 15:15:43.807 D/GameCenter - UALib( 1074): Connecting to 199.167.177.36:1227 02-27 15:15:44.033 D/PollingManager( 397): wake lock acquired 02-27 15:15:44.033 D/PollingManager( 397): decideWhoNeedsPolling(): polling EmailEngine 02-27 15:15:44.580 D/PollingManager( 397): wake lock released 02-27 15:15:44.635 I/GameCenter - UALib( 1074): Connection established to /199.167.177.36:1227 on network type mobile 02-27 15:15:44.674 V/GameCenter - UALib( 1074): HeliumClient.sendRequest() - Protobuf Request Size: 238 02-27 15:15:45.260 V/GameCenter - UALib( 1074): HeliumClient.readResponse() - Protobuf Response Size: 88 02-27 15:15:45.260 V/GameCenter - UALib( 1074): response read 02-27 15:15:45.260 D/GameCenter - UALib( 1074): Registration response received for APID: 5b852766-ece6-4d4a-889f-1cd70c9bf307 02-27 15:15:45.260 V/GameCenter - UALib( 1074): Valid: com.nhl.gc1112.free 02-27 15:15:45.260 V/GameCenter - UALib( 1074): Invalid: 02-27 15:15:45.260 D/GameCenter - UALib( 1074): sending valid: com.nhl.gc1112.free, true 02-27 15:15:45.260 D/GameCenter - UALib( 1074): Reset failure count for 199.167.177.36:1227 to 0. 02-27 15:15:47.096 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 3 02-27 15:15:47.174 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:47.494 I/IndexingService( 394): processUri(): Adding WorkItem to the queue 02-27 15:15:49.252 V/GameCenter - UALib( 1074): HeliumClient.readResponse() - Protobuf Response Size: 0 02-27 15:15:49.252 V/GameCenter - UALib( 1074): HeliumClient.readResponse() - Keepalive Read 02-27 15:15:52.283 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:52.885 D/dalvikvm(10477): GC_EXPLICIT freed 1286K, 41% free 4990K/8455K, external 10236K/11145K, paused 37ms 02-27 15:15:53.721 D/dalvikvm( 464): GC_EXPLICIT freed 469K, 57% free 3099K/7111K, external 2357K/2773K, paused 76ms 02-27 15:15:55.596 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=2 layout=34 uiMode=17 seq=629} 02-27 15:15:55.611 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:55.666 D/dalvikvm(10477): GC_EXTERNAL_ALLOC freed 386K, 41% free 5011K/8455K, external 10236K/10575K, paused 75ms 02-27 15:15:55.853 I/WindowManager( 247): Setting rotation to 0, animFlags=0 02-27 15:15:55.869 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=1 layout=34 uiMode=17 seq=630} 02-27 15:15:55.885 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:15:55.885 D/MirrorService( 409): onRotationChanged - rotation = 0 02-27 15:15:55.885 D/MirrorService( 409): onRotationChanged! - PORTRAIT!!! 02-27 15:15:55.885 D/MirrorUCMgrIpcCB( 409): ipcInit - Client already exists 02-27 15:15:55.885 D/MirrorEngine( 409): hdmiMirrorOrientation/0 02-27 15:15:57.393 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:15:57.822 I/ActivityManager( 247): Process com.mayoclinicmedicaltransport (pid 10453) has died. 02-27 15:15:57.838 E/InputDispatcher( 247): channel '40bd1078 com.mayoclinicmedicaltransport/com.mayoclinicmedicaltransport.BT_screen_menuListSimple (server)' ~ Consumer closed input channel or an error occurred. events=0x8 02-27 15:15:57.838 E/InputDispatcher( 247): channel '40bd1078 com.mayoclinicmedicaltransport/com.mayoclinicmedicaltransport.BT_screen_menuListSimple (server)' ~ Channel is unrecoverably broken and will be disposed! 02-27 15:15:57.838 I/WindowManager( 247): WIN DEATH: Window{40e83b58 com.mayoclinicmedicaltransport/com.mayoclinicmedicaltransport.BT_activity_root_tabs paused=false} 02-27 15:15:57.846 I/WindowManager( 247): WIN DEATH: Window{40bd1078 com.mayoclinicmedicaltransport/com.mayoclinicmedicaltransport.BT_screen_menuListSimple paused=false} 02-27 15:15:58.260 D/dalvikvm( 247): GC_EXPLICIT freed 180K, 37% free 10274K/16263K, external 4352K/5435K, paused 211ms 02-27 15:16:01.783 W/KeyCharacterMap(10477): Can't open keycharmap file 02-27 15:16:01.783 W/KeyCharacterMap(10477): Error loading keycharmap file '/data/usr/keychars/qtouch-touchscreen.kcm.bin'. hw.keyboards.65537.devname='qtouch-touchscreen' 02-27 15:16:01.783 W/KeyCharacterMap(10477): Can't open keycharmap file 02-27 15:16:01.783 W/KeyCharacterMap(10477): Error loading keycharmap file '/system/usr/keychars/qtouch-touchscreen.kcm.bin'. hw.keyboards.65537.devname='qtouch-touchscreen' 02-27 15:16:01.783 W/KeyCharacterMap(10477): Can't open keycharmap file 02-27 15:16:01.783 W/KeyCharacterMap(10477): Using default keymap: /system/usr/keychars/qwerty.kcm.bin 02-27 15:16:02.439 W/ProcessStats( 247): Skipping unknown process pid 10534 02-27 15:16:02.439 W/ProcessStats( 247): Skipping unknown process pid 10535 02-27 15:16:02.455 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:16:02.580 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:16:02.752 I/ActivityManager( 247): Start proc com.mayoclinicmedicaltransport for activity com.mayoclinicmedicaltransport/.BT_screen_menuListSimple: pid=10537 uid=10149 gids={3003, 1015, 1006} 02-27 15:16:02.893 W/ZZ (10537): mayoclinicmedicaltransport_appDelegate: onCreate 02-27 15:16:02.893 W/ZZ (10537): mayoclinicmedicaltransport_appDelegate:loadAudioPlayer 02-27 15:16:02.900 W/ZZ (10537): BT_application: Creating root-app object. 02-27 15:16:02.900 W/ZZ (10537): BT_device: Creating root-device object. 02-27 15:16:02.900 W/ZZ (10537): BT_device: This device uses an Android display density of: 240dpi (dots per inch) 02-27 15:16:02.900 W/ZZ (10537): mayoclinicmedicaltransport_appDelegate:SoundEffectLoader:doInBackground initSoundEffects 02-27 15:16:02.900 W/ZZ (10537): mayoclinicmedicaltransport_appDelegate:SoundEffectLoader:doInBackground initSoundEffects DISABLED 02-27 15:16:02.908 W/ZZ (10537): BT_device: This device can send SMS / Text messages. 02-27 15:16:02.908 W/ZZ (10537): BT_device: This device cant make phone calls. 02-27 15:16:02.908 W/ZZ (10537): BT_device: This device can take pictures. 02-27 15:16:02.908 W/ZZ (10537): BT_device: This device can take videos. 02-27 15:16:02.908 W/ZZ (10537): BT_device: This device can send emails. 02-27 15:16:02.916 W/ZZ (10537): BT_device: This device is GPS capable. 02-27 15:16:02.916 W/ZZ (10537): BT_user: Creating root-user object. 02-27 15:16:02.939 W/ZZ (10537): BT_activity_base:onCreate (BASE CLASS) 02-27 15:16:02.955 W/ZZ (10537): BT_screen_menuListSimple:onCreate 02-27 15:16:02.955 W/ZZ (10537): BT_viewUtilities:updateBackgroundColorsForScreen with nickname: "General menu" 02-27 15:16:02.955 W/ZZ (10537): BT_viewUtilities:getNavBarForScreen building nav. bar for screen with nickname: "General menu" 02-27 15:16:02.955 W/ZZ (10537): BT_screen_menuListSimple:backgroundWorkerThread this screen does not use a background image 02-27 15:16:02.963 W/ZZ (10537): BT_fileManager:deleteFile A99F954F00EDCBF547BAE0B_screenData.txt 02-27 15:16:02.978 W/ZZ (10537): BT_screen_menuListSimple:onStart (BASE CLASS) 02-27 15:16:02.978 W/ZZ (10537): BT_screen_menuListSimple: start GPS is set to NO in the applications configuration data, not starting GPS 02-27 15:16:02.978 W/ZZ (10537): BT_screen_menuListSimple:onStart using data from app's configuration file 02-27 15:16:02.978 W/ZZ (10537): BT_screen_menuListSimple:parseScreenData 02-27 15:16:02.986 W/ZZ (10537): BT_screen_menuListSimple:onResume (BASE CLASS) 02-27 15:16:03.041 D/dalvikvm(10537): GC_EXTERNAL_ALLOC freed 137K, 42% free 3217K/5511K, external 2769K/2773K, paused 46ms 02-27 15:16:03.158 I/ActivityManager( 247): Displayed com.mayoclinicmedicaltransport/.BT_screen_menuListSimple: +412ms 02-27 15:16:03.346 D/dalvikvm(10477): GC_EXPLICIT freed 460K, 42% free 4954K/8455K, external 9666K/10575K, paused 110ms 02-27 15:16:03.353 D/webviewglue(10477): nativeDestroy view: 0x3b2500 02-27 15:16:03.353 I/dalvikvm(10477): Uncaught exception thrown by finalizer (will be discarded): 02-27 15:16:03.353 I/dalvikvm(10477): Ljava/lang/NullPointerException;: 02-27 15:16:03.369 I/dalvikvm(10477): at com.omniture.AppMeasurementBaseSE13.finalize(AppMeasurementBaseSE13.java:43) 02-27 15:16:03.369 I/dalvikvm(10477): at dalvik.system.NativeStart.run(Native Method) 02-27 15:16:04.525 W/ZZ (10537): BT_screen_menuListSimple:handleItemTap loads screen with itemId: "C75D018F3729D7FB97BEA02" 02-27 15:16:04.525 W/ZZ (10537): BT_application:getScreenDataByItemId with itemId: = "C75D018F3729D7FB97BEA02" 02-27 15:16:04.525 W/ZZ (10537): BT_application:getScreenDataByItemId could not find screen with itemId: "C75D018F3729D7FB97BEA02" 02-27 15:16:04.525 W/ZZ (10537): BT_screen_menuListSimple:handleItemTap ERROR. No screen is connected to this item? 02-27 15:16:04.861 D/GameCenter - UALib( 1074): Socket timed out. 02-27 15:16:04.869 D/GameCenter - UALib( 1074): Socket timed out. 02-27 15:16:04.877 D/GameCenter - UALib( 1074): Set failure count for 199.167.177.36:1227 to 1 02-27 15:16:04.877 D/GameCenter - UALib( 1074): Rescheduling connection in 20000ms. 02-27 15:16:04.877 D/GameCenter - UALib( 1074): Set failure count for 199.167.177.36:1227 to 2 02-27 15:16:04.877 D/GameCenter - UALib( 1074): Rescheduling connection in 20000ms. 02-27 15:16:05.611 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:16:06.822 W/InputManagerService( 247): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@40a99970 02-27 15:16:07.439 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:16:07.572 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 1 02-27 15:16:07.658 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:16:07.791 W/ZZ (10537): BT_screen_menuListSimple:handleItemTap loads screen with itemId: "0BA8DBB27C53160E579326E" 02-27 15:16:07.791 W/ZZ (10537): BT_application:getScreenDataByItemId with itemId: = "0BA8DBB27C53160E579326E" 02-27 15:16:07.791 W/ZZ (10537): BT_application:getScreenDataByItemId could not find screen with itemId: "0BA8DBB27C53160E579326E" 02-27 15:16:07.791 W/ZZ (10537): BT_screen_menuListSimple:handleItemTap ERROR. No screen is connected to this item? 02-27 15:16:08.674 W/InputManagerService( 247): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@40a94680 02-27 15:16:09.877 I/WindowManager( 247): Setting rotation to 1, animFlags=0 02-27 15:16:09.924 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/2 nav=2/1 orien=2 layout=34 uiMode=17 seq=631} 02-27 15:16:09.939 D/MirrorService( 409): onRotationChanged - rotation = 1 02-27 15:16:09.939 D/MirrorService( 409): onRotationChanged! - LANDSCAPE!!! 02-27 15:16:09.939 D/MirrorUCMgrIpcCB( 409): ipcInit - Client already exists 02-27 15:16:09.939 D/MirrorEngine( 409): hdmiMirrorOrientation/270 02-27 15:16:09.947 W/ZZ (10537): BT_screen_menuListSimple:onConfigurationChanged to landscape 02-27 15:16:09.947 W/ZZ (10537): BT_device:updateDeviceOrientation Setting to: landscape 02-27 15:16:09.947 W/ZZ (10537): BT_device:updateDeviceSize This device has a screen size of: 540 (width) x 960 (height). 02-27 15:16:09.947 W/ZZ (10537): BT_device:updateDeviceSize This application considers this to be a "large device" 02-27 15:16:09.947 W/ZZ (10537): BT_device:updateDeviceSize This device is in "landscape" orientation. 02-27 15:16:09.986 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:16:10.213 I/ActivityManager( 247): Config changed: { scale=1.0 imsi=310/4 loc=en_US touch=3 keys=2/1/1 nav=2/1 orien=2 layout=34 uiMode=17 seq=632} 02-27 15:16:10.236 W/ZZ (10537): BT_screen_menuListSimple:onConfigurationChanged to landscape 02-27 15:16:10.236 W/ZZ (10537): BT_device:updateDeviceOrientation Setting to: landscape 02-27 15:16:10.236 W/ZZ (10537): BT_device:updateDeviceSize This device has a screen size of: 540 (width) x 960 (height). 02-27 15:16:10.236 W/ZZ (10537): BT_device:updateDeviceSize This application considers this to be a "large device" 02-27 15:16:10.236 W/ZZ (10537): BT_device:updateDeviceSize This device is in "landscape" orientation. 02-27 15:16:10.244 I/PortalService-SA( 409): onConfigurationChanged 02-27 15:16:10.877 V/redbox - UALib(26341): HeliumClient.readResponse() - Protobuf Response Size: 0 02-27 15:16:10.877 V/redbox - UALib(26341): HeliumClient.readResponse() - Keepalive Read 02-27 15:16:11.150 D/redbox - UALib(26341): IOException (Expected following restart or connectivity change). 02-27 15:16:11.158 D/redbox - UALib(26341): Set failure count for 199.167.177.37:1237 to 1 02-27 15:16:11.158 D/redbox - UALib(26341): Rescheduling connection in 10000ms. 02-27 15:16:11.728 I/ActivityManager( 247): Starting: Intent { act=android.intent.action.MAIN cat=[android.intent.category.HOME] flg=0x10200000cmp=com.motorola.blur.home/.HomeActivity } from pid 247 02-27 15:16:11.736 D/ActivityRenderTarget(11565): destroy 02-27 15:16:11.744 W/ZZ (10537): BT_screen_menuListSimple:onPause (BASE CLASS) 02-27 15:16:11.822 D/RemoteViews(11565): restored the widget's adapter 02-27 15:16:11.838 D/ActivitityRenderTarget(11565): onResume 02-27 15:16:11.947 I/WDVS (11565): Scheduling to update geometry 02-27 15:16:11.947 I/WDVS (11565): resize helper will be called with (848,229) 02-27 15:16:12.314 I/ActivityManager( 247): Resumed Activity: com.motorola.blur.home/.HomeActivity totalTime: 581 ms 02-27 15:16:12.314 W/ZZ (10537): BT_screen_menuListSimple:onStop (BASE CLASS) 02-27 15:16:12.697 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 1 02-27 15:16:12.775 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:16:12.830 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:16:13.244 I/ActivityManager( 247): Starting: Intent { act=com.motorola.blur.apps.ACTION_APPS flg=0x10200000cmp=com.motorola.blur.home/com.motorola.blur.apps.AppsActivity bnds=[858,-60][756,60] (has extras) } from pid 11565 02-27 15:16:13.307 D/ActivityRenderTarget(11565): onPause 02-27 15:16:13.361 D/ActivitityRenderTarget(11565): onResume 02-27 15:16:13.424 W/IMGSRV (11565): eglglue.c:777: InitContext: ignoring buffer type CBUF_TYPE_PDS_VERT_SECONDARY_PREGEN_BUFFER 02-27 15:16:13.439 I/ActivityManager( 247): Displayed com.motorola.blur.home/com.motorola.blur.apps.AppsActivity: +128ms 02-27 15:16:13.853 D/dalvikvm(11565): GC_EXTERNAL_ALLOC freed 437K, 50% free 4811K/9607K, external 8473K/8518K, paused 66ms 02-27 15:16:14.010 I/ActivityManager( 247): Process com.motorola.blur.contacts.data (pid 7066) has died. 02-27 15:16:14.252 D/dalvikvm( 247): GC_EXPLICIT freed 342K, 37% free 10285K/16263K, external 4352K/5435K, paused 150ms 02-27 15:16:14.260 I/ActivityManager( 247): Process com.adobe.reader (pid 10477) has died. 02-27 15:16:14.471 D/dalvikvm(11565): GC_EXTERNAL_ALLOC freed 442K, 53% free 4554K/9607K, external 8536K/8592K, paused 46ms 02-27 15:16:15.510 D/dalvikvm(11565): GC_EXTERNAL_ALLOC freed 77K, 52% free 4646K/9607K, external 8477K/8518K, paused 45ms 02-27 15:16:15.627 I/ActivityManager( 247): Process com.mayoclinicmedicaltransport (pid 10537) has died. 02-27 15:16:15.627 I/WindowManager( 247): WIN DEATH: Window{40a815a8 com.mayoclinicmedicaltransport/com.mayoclinicmedicaltransport.BT_screen_menuListSimple paused=false} 02-27 15:16:17.955 D/RadioSignalLevel( 357): evdo dbmLevel: 4, snrLevel: 2 02-27 15:16:20.603 D/ActivityRenderTarget(11565): onPause 02-27 15:16:20.603 I/ActivityManager( 247): Starting: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.xtralogic.android.logcollector/.SendLogActivity } from pid 11565 02-27 15:16:20.666 I/ActivityManager( 247): Start proc com.xtralogic.android.logcollector for activity com.xtralogic.android.logcollector/.SendLogActivity: pid=10581 uid=10152 gids={1007, 1015} 02-27 15:16:20.861 D/dalvikvm(10581): GC_EXTERNAL_ALLOC freed 87K, 43% free 3084K/5379K, external 2767K/2773K, paused 38ms 02-27 15:16:21.166 I/ActivityManager( 247): Displayed com.xtralogic.android.logcollector/.SendLogActivity: +504ms 02-27 15:16:21.182 V/redbox - UALib(26341): Failure count for Helium server 199.167.177.46:1227 is 1 02-27 15:16:21.182 V/redbox - UALib(26341): Cache TTL for Helium server 199.167.177.46:1227 is 13512118ms 02-27 15:16:21.182 D/redbox - UALib(26341): Connecting to 199.167.177.46:1227 02-27 15:16:22.885 I/ActivityManager( 247): Process com.motorola.blur.datacollector.service (pid 9308) has died. 02-27 15:16:22.885 I/ActivityManager( 247): Low Memory: No more background processes. 02-27 15:16:22.986 D/AlarmManagerService( 247): Kernel timezone updated to 360 minutes west of GMT 02-27 15:16:23.182 D/dalvikvm(10581): GC_FOR_MALLOC freed 1266K, 50% free 3540K/6983K, external 3096K/3642K, paused 27ms 02-27 15:16:23.236 D/dalvikvm(10581): GC_FOR_MALLOC freed 615K, 47% free 3724K/6983K, external 3096K/3642K, paused 22ms 02-27 15:16:23.346 D/dalvikvm(10581): GC_CONCURRENT freed 918K, 44% free 4005K/7111K, external 3096K/3642K, paused 1ms+1ms 02-27 15:16:23.369 D/dalvikvm(10581): GC_FOR_MALLOC freed <1K, 44% free 4005K/7111K, external 3096K/3642K, paused 17ms 02-27 15:16:23.369 I/dalvikvm-heap(10581): Grow heap (frag case) to 10.256MB for 1300948-byte allocation 02-27 15:16:23.393 D/dalvikvm(10581): GC_FOR_MALLOC freed 0K, 38% free 5275K/8391K, external 3096K/3642K, paused 18ms 02-27 15:16:23.494 D/dalvikvm(10581): GC_FOR_MALLOC freed 1376K, 48% free 4428K/8391K, external 3096K/3642K, paused 26ms 02-27 15:16:23.510 I/dalvikvm-heap(10581): Grow heap (frag case) to 11.290MB for 1951418-byte allocation 02-27 15:16:23.533 D/dalvikvm(10581): GC_FOR_MALLOC freed 0K, 39% free 6334K/10311K, external 3096K/3642K, paused 18ms 02-27 15:16:23.588 D/dalvikvm(10581): GC_CONCURRENT freed 1392K, 51% free 5064K/10311K, external 3096K/3642K, paused 2ms+2ms 02-27 15:16:23.705 D/dalvikvm(10581): GC_FOR_MALLOC freed 660K, 51% free 5063K/10311K, external 3096K/3642K, paused 27ms 02-27 15:16:23.713 I/dalvikvm-heap(10581): Grow heap (frag case) to 12.840MB for 2927122-byte allocation 02-27 15:16:23.744 D/dalvikvm(10581): GC_FOR_MALLOC freed 0K, 40% free 7922K/13191K, external 3096K/3642K, paused 18ms 02-27 15:16:23.807 D/dalvikvm(10581): GC_CONCURRENT freed 1989K, 55% free 6017K/13191K, external 3096K/3642K, paused 2ms+5ms
 
LA
Aspiring developer
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02/27/13 04:59 PM (12 years ago)
WOW! So it does fine until it gets to a game center or something? LA
 
WolfTimJ
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02/27/13 05:59 PM (12 years ago)
No, it sometimes starts ok but, this app is primarily PDF screens, when you switch from a PDF back to a menu list it crashes. Looks like the filemanager is deleting the info for the menu list for some reason, maybe. Also a null pointer in there. I have no idea what is going on.
 
ATRAIN53
Code is Art
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Reg: Nov 17, 2011
Chicago
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02/27/13 06:02 PM (12 years ago)
If you filter that out by ZZ thats where it seems to be halting - @ the load menu simple screen- 02-27 15:16:07.791 W/ZZ (10537): BT_screen_menuListSimple:handleItemTap loads screen with itemId: "0BA8DBB27C53160E579326E" Find that screen in your CP and recreate it. Maybe nuke it and try the menu with header image? That is def a BT 2.0 Plug-in and IMO more stable code, with better menu options. Menu simple is legacy BT 1.4 probably with patches. I use it sparingly. I see a lot of rotating and refernces to large devices too in that dump. Could be a like a large device issue possibly too. Probably more stuff the menusiple wasn't writen with in mind... Can he test it on another device? If it's just this one device - that sometimes is a bad uninstall leaving some cached data behind. Really almost want the user to delete the app and reboot the phone and verify it's gone, then try and reload.
 
WolfTimJ
buzztouch Evangelist
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Reg: Feb 20, 2011
Rockwall, TX
17,400
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02/27/13 06:09 PM (12 years ago)
I have that plugin, thought it was causing the problem, already in the package. It was doing this when the menuwithimage was being used. I think it's something in the core, not the plugins.
 
WolfTimJ
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Reg: Feb 20, 2011
Rockwall, TX
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02/27/13 06:10 PM (12 years ago)
The problem device is a Motorola running 2.3.4, a known problem child version but it's the one the guy with the checkbook uses.
 
ATRAIN53
Code is Art
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Reg: Nov 17, 2011
Chicago
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02/27/13 06:41 PM (12 years ago)
So you've got it isolated to the device. I would suspect core then - You saw the post by David, right? It seems like BT is making the move to 3.0 so this might be a problem lots of folks run into soon possibly. This is usually the time that I explain to a client that upgrading is part of life and how Apple and Google make money. You won't buy a new phone if the software you want works on your current device. This is what forces some design/functionality sacrifices. I can't even use some of my own plug-ins and code on my own devices. But I'm in camp - let us build for older devices still... So this 3.0 change has me a bit worried. I still see plenty of people with FLIP phones, so a 2.3.x phone is an upgrade to alot of people still. I still want to reach that audiance. I bet his wife has a newer phone. Have her load it and show him it works if he gets a new phone! That's the one who probably owns the checkbook anyways ;)
 
LA
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02/28/13 06:25 AM (12 years ago)
@WolfTimJ, If you like, I can do a test on my Android device just to get a better perspective? Very interesting! LA
 
WolfTimJ
buzztouch Evangelist
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Reg: Feb 20, 2011
Rockwall, TX
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02/28/13 06:56 AM (12 years ago)
Thanks guys. Gonna do some mods this afternoon, I'll take you up on your offer LA. If you look up the version history on Android 2.3.4, it isn't that old, less than two years I think, and Motorola isn't supporting some of their phones to upgrade past that, and these phones haven't reached an age where the user will have an upgrade available. BS. It is failing occasionally on newer devices, just found out last night. There is something wrong with the code. Gonna find it with some help this afternoon.
 
LA
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Jerseyville, IL
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02/28/13 07:39 AM (12 years ago)
@WolfTimJ, When your ready just email me on here and I'll test it on my Android 2.4. LA
 

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