Hi I am trying to link a word document to one of my menu items using the Word Doc plugin. But I was get the error saying Data can not be downloaded. Please check your internet connection. Is there a reason why this error appears? I am definitely connected to the internet. Regards Lloyd

It really depends what you're using to host the document. Dropbox is fussy about this kind of thing. Are the files local or downloaded. I do recommend the PDF plugin instead, because stuff like the fonts and the format are less likely to change.

Oh the PDF plugin, thanks I will give that a try. Will the PDF file adjust accordingly between iPhone and iPad?

I presume so. What I do sometimes is even use the image gallery and convert the PDFs into JPGs then host them on Flickr. This only works with one page docs though.

My best luck has been to keep them on a cloud server, like amazon s3( it's free and easy to use). Then use the public URL to link it to the document plugin of your choice. If you use a word document make sure it is .doc. PDF and Word both work well. No issues. Also, buy linking them to a URL, you don't have to put them into your BT doc files on eclipse or xcode.

Keep in mind that linking to a URL requires the app to be online in order to retrieve the document. That may or may not be an issue for you. I use PDF docs, because they're easier for both Android and iOS. They do indeed scale based on the size of the device. If you happen to be using .docx files, and you really do need a Word doc, try converting it to .doc - that seems to work better. Mark

Hi guys I am stuck with similar issues. The word doc did not show up , i changed them to pdf and only two show but are small for screen The header images on menus do not show up. Any ideas of what might be wrong? Thanks Zarqa

Hi @Zarqa, For header images, did you drag the images over to BT_Images in Xcode, assuming that you're not referencing them via URL? Here's a document that shows you how to do that: https://www.buzztouch.com/files/howtos/Adding_Files_To_A_Project_v1.0.pdf If only two of the docs are showing up, than that tells me the other ones are not configured correctly in the control panel, or you haven't added them to the project. Make sure that you configure them the same as the two that do work! And for file names, no spaces, special characters or anything like that. It's best to stay all lower case, numbers, and underscores. Mark

Thank you Mark! I did drag the images to BT_Images in xcode. I will check the control panel again and also file names, but would this affect font size of document? the file names are on the menu but then the screens do not upload. thank you again.. i gotta run but will check in a while zarqa

Thanks a lot Mark! your guidance really help to get it to flow again... the document explained exactly what i was missing. keep up the good work zarqa

Sweet! So, you're all good now? With respect to the PDF document size...I'm not sure what to do about that. It automatically resizes to the size of the device screen, but you can pinch/zoom it, so that's available. Other than that, I'm not sure what to recommend. You are, after all, trying to read a normal sized document on a 5" screen! Mark

Thanks a lot Mark! your guidance really help to get it to flow again... the document explained exactly what i was missing. keep up the good work zarqa

Yes all good now! Yes text good now...amost done with first simple app...but very important to learn and grasp this...and with everyone`s support here things are sooo much easier to keeps us persisting beyond the roadblocks! All the best Zarqa

Rock on! Post back if you run into any other problems, and we'll get you through those! Mark

Yes all good now! Yes text good now...amost done with first simple app...but very important to learn and grasp this...and with everyone`s support here things are sooo much easier to keeps us persisting beyond the roadblocks! All the best Zarqa

Watch out for refreshing your browser after you've made a post...it posts your post again!

Yes all good now! Yes text good now...amost done with first simple app...but very important to learn and grasp this...and with everyone`s support here things are sooo much easier to keeps us persisting beyond the roadblocks! All the best Zarqa

aah got it now...such a newbie! : ) thanks