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othmane
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01/17/13 04:09 PM (13 years ago)

Thumb viewer: Error when saving image properties

Hi, When I try to save the screen "image item properties" in my BT control panel, i have the following error: "An error ocurred in running the fnExecuteNonQuery() method in utilityFunctions.php (6)" Otherwise, yesterday i did not experience such error, all was OK Thanks
 
PSMDanny
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01/17/13 04:42 PM (13 years ago)
Hi othmane, I just tried (buzztouch website) and no problem at all. See if this helps: http://www.buzztouch.com/forum/thread.php?tid=A0C6F07547CC0ACB39027B3&currentPage=123 Best Regards, Danny
 
Paul Rogers
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01/17/13 04:59 PM (13 years ago)
Have you got an apostrophe anywhere? If so, try escaping it \' It's the second time that error's been mentioned in a couple of days. Maybe BT are doing something in the backend? http://www.buzztouch.com/forum/thread.php?tid=72DF3A3930EEDD548EFBE1B&currentPage=2
 
othmane
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01/17/13 05:00 PM (13 years ago)
Hi Danny, I don't know why this error occur. I test the thumb viewer plugin in another app and it work, but still have the error in the other app Best regards
 
PSMDanny
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01/17/13 05:03 PM (13 years ago)
Look at the link I shared and see raveyd's post. You probably have an apostrophe somewhere (maybe in the description?). Delete all the images and start over 1 by 1 and see when the error comes up. Like I told earlier: just tested and no problem.... Best Regards, Danny
 
othmane
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01/17/13 05:11 PM (13 years ago)
Hi raveyd, I deleted the image with " ' " and recreated it with the name: \'. But, i have the same error. Regards
 
PSMDanny
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01/17/13 05:17 PM (13 years ago)
Hi Othmane, Can you tell/show us the name of the file (or text) that you are trying to insert? Best Regards, Danny
 
Paul Rogers
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01/17/13 05:18 PM (13 years ago)
Hi, You have an image with an apostrophe in the name? Don't put a backslash, just remove it, and the apostrophe. Follow Danny's guide above and you'll find the error :)
 
othmane
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01/17/13 05:28 PM (13 years ago)
Thank You. I am following Danny's guide to fix the problem Regards
 
othmane
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01/17/13 05:51 PM (13 years ago)
I deleted all the images and started to build the albums and it works. Thank you Danny and raveyd
 
MrT
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03/11/13 03:48 PM (12 years ago)
My two cents: i had the exact same issue with the error warning when trying to add images to the menu. I had successfully added some images previously, but then i started to get the error message. After trying everything i could think of, i just deleted the page and started over and it worked just fine after that.
 

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