Discussion Forums  >  Plugins, Customizing, Source Code

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Wissam
I hate code!
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11/08/12 10:37 PM (13 years ago)

Quiz not showing!

Good morning, I have received messages from two reviewers saying that the quiz does not load and no matter how they rotate their iPads the "rotate your device" screen stays there. Did any one faced this problems before? and is there any idea about a solution for that? thanks
 
David @ buzztouch
buzztouch Evangelist
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11/09/12 12:27 AM (13 years ago)
What version of iOS is the iPad running? Did you test your app on the iPad before submitting? I've never heard of this before but anything is possible. The best advice would be to run your project in the iOS simulator...test it on the same version as your end users are having trouble with.
 
Wissam
I hate code!
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11/09/12 04:25 AM (13 years ago)
I am waiting for more information from them. I have tested the app on all devices on versions 4.2, 5.1 and 6.0 (except the iPhone 5) and all worked fine. I will let you know what will happen.
 
Wissam
I hate code!
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11/10/12 04:59 AM (13 years ago)
Both are using the new iPad v6. and it doesnt work no matter how they do rotate the screen!!
 

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