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Susan Metoxen
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09/23/12 02:17 PM (13 years ago)

Problem with Droid Razr Maxx Android (Version 4.0.4)

I have a client that says a new app is not working on his Droid Razr Maxx. It is a buzztouch 2.0 app, that uses Menu Button, Menu Simple, maps, and HTML docs. I can't seem to duplicate the problem he describes. Here is the problem he reported: "It is when I am in any of the screen and hit the menu button. I get options that seem to work. But then when I hit the back button in the phone, it brings up that popup menu again and wont actually let me move back." I tried the 4.0.3. emulator, and it works on that. (There doesn't seem to be a 4.0.4 emulator--maybe that is the problem!) Any ideas for me? Anyone with a Droid Razr that is willing to download it and see if it works? https://play.google.com/store/apps/details?id=com.thinkhopkins2&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS50aGlua2hvcGtpbnMyIl0. Thank you!
 
coderx
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09/23/12 04:12 PM (13 years ago)
Hi, downloaded the app, but I'm not sure what he means by "Menu Button"? What menu button is he referring to? I've cruised through the entire app, pressed back button, etc. And nothing. Seems to work fine. Running 4.0.4 on Galaxy Note (considered a large screen). On a side note, on the main menu "Button Menu", I dont have a display photo showing to the left. The History Tour remains as a blank square. But, that's about it. The rest works great.
 
Susan Metoxen
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09/23/12 06:51 PM (13 years ago)
I owe you a huge favor, @coderx! That is interesting that you don't see the big image--you don't see the clocktower, right? On the opening page? This history tour screen is a bit dull--the entire image is a button, and I sized the large button for the iPhone. It doesn't look very good on the Android. That is really helpful to know that the 4.0.4 is for large screen. Maybe the larger screen size doesn't know what to do with the background image. Maybe a problem with pixels vs. points. Thank goodness that it will be easy to refile a new sdk file with Android once I figure this out!
 
coderx
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09/24/12 05:04 AM (13 years ago)
If the clock tower is on the first screen (button menu) then no I don't see it. Do you have a background image for large screen as a background image? The large button I don't even see like I said. Its just a square. Unless that's a button. Not sure. Heres 2 screenshots: http://db.tt/H7lpnTKE http://db.tt/hiC8ywvF
 
Susan Metoxen
buzztouch Evangelist
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Reg: May 01, 2011
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09/24/12 11:15 AM (13 years ago)
Perfect. Thank you so much! Not sure how to fix it, but the images aren't working. One is a background image and one is a button image. The little buttons on the first page are working, but not the large button on the history walk page. I will ask Sandeep--he is great at Android. There must be some code I can add.
 
coderx
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09/24/12 11:53 AM (13 years ago)
Anytime. Hmm I must say that it is strange. Good luck and keep us posted. Thanks.
 

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