Discussion Forums  >  Self Hosted Control Panels

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wilsonsantos
buzztouch Evangelist
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Reg: Mar 09, 2012
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09/19/12 02:08 PM (13 years ago)

Self Hosting Installation Problems & Solutions

Hi there, Just as a contribution for our community I would like to leave here in the forum some problems I went through when installing Buzztouch self hosting. It may save you some time (It took me 5 hours the get over it : ) Error 1 During the installation process I got stuck on the page install_2.php? . When I tried to click on the "next" button nothing happened! I could not move forward! on the screen everything looked OK. I was using Chrome as my browser. Problem source The problem was a javascript error that was blocking the button to function. When I inserted the physical path of the application I left a "" at the end of the path. e.g. C:inetpubvhosts ecandparks.cahttpdocsmobile This "" at the end creates an error in the javascript. Solution Just remove it. It should be C:inetpubvhosts ecandparks.cahttpdocsmobile Error 2 After everything installed when I tried to open buzztouch I got the following error: {"result":"invalid", "message":"serverError", "fromDavid":"Have a look at line 56 config.php in the root of your install, the software is having trouble with your database settings"} It looks very obvious "it's a problem with your login in the database" but here it's an interesting fact: During the installation with the same credentials (user and password) I setup the config.php buzztouch was able to login in the database and create all tables. So was not a problem with my credentials... Problem source During the installation I changed the database table prefix from "bt_" to "buzztouch_" Solution Just don't change the database table prefix. Please fee free comment if I'm missing anything. That's it guys. Wilson Santos...
 
mrDavid
BTMods.com
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Reg: May 21, 2011
San Diego, CA
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09/19/12 02:27 PM (13 years ago)
Wilson, Before I welcome you to the community, I want to give you huge props for your first post being what it is. Awesome! Thanks for the contribution, should be useful. Cheers, David buzztouchmods.com
 
wilsonsantos
buzztouch Evangelist
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Reg: Mar 09, 2012
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09/19/12 02:53 PM (13 years ago)
Thanks David. I'm very glad for being part of the Buzztouch community.
 
wilson_santos
Aspiring developer
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Reg: Jul 19, 2012
Milton, ON - Ca...
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09/19/12 05:09 PM (13 years ago)
I just noticed that the "Backslash" got removed from my post : ) here it's how you should ready it: "When I inserted the physical path of the application I left a "Backslash" at the end of the path. e.g. C:inetpub"Backslash"vhosts"Backslash"ecandparks.ca"Backslash"httpdocs"Backslash"mobile"Backslash" " This "Backslash" at the end creates an error in the javascript. I hope it made sense : )
 
David @ buzztouch
buzztouch Evangelist
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Reg: Jan 01, 2010
Monterey, CA
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09/19/12 10:50 PM (13 years ago)
@wilson_santos: "It took me 5 hours the get over it " - wow, you're a trooper. For sure there are some improvements needed in the install process, like doing a better job at filtering the input's so things like backslashes don't break the routine. Thanks a bunch for struggling through this. It's a constant game of improvement, adjustment, and re-release with a constant eye on getting it to work EXACTLY like it should with a bullet proof install routine. Your contribution here gets us one step closer. Thanks again and welcome to the self hosted gang.
 

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