Password Reset Problems

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Discussion Forums > BT.com Website, Account Questions

Replies: 4 Views: 83

BreezeCourier Apple Fan Posts: 30 Reg: Jun 21, 2012 Taylorville, IL 5,200	confirm \| cancel 07/06/12 06:55 AM (13 years ago) Password Reset Problems I'm currently logged into the site in firefox and i have used the account page to change my email address and then my password. I've never logged out in this browser, hence my ability to post here now. The problem is that when i attempt to login using my new email and password in any other browser or machine, the site says "Login Failed!". I even attempted to use the reset password option and login using a temp password, but had the same result - "Login Failed!". I'm glad to still be logged in on this machine, but i really need to get this resolved so that i can use buzztouch in other locations. Title Comments I'm currently logged into the site in firefox and i have used the account page to change my email address and then my password. I've never logged out in this browser, hence my ability to post here now. The problem is that when i attempt to login using my new email and password in any other browser or machine, the site says "Login Failed!". I even attempted to use the reset password option and login using a temp password, but had the same result - "Login Failed!". I'm glad to still be logged in on this machine, but i really need to get this resolved so that i can use buzztouch in other locations.

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	07/10/12 01:13 PM (13 years ago) Send a email to the BT team, they should be able to help. David buzztouchmods.com Comments Send a email to the BT team, they should be able to help. David buzztouchmods.com

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	07/10/12 01:13 PM (13 years ago) [email protected] Cheers, David buzztouchmods.com Comments info@buzztouch.com Cheers, David buzztouchmods.com

BreezeCourier Apple Fan Posts: 30 Reg: Jun 21, 2012 Taylorville, IL 5,200	07/10/12 01:19 PM (13 years ago) I've been communicating via email with David the past two days. We are back up and working again. Thanks for the response! Is there someplace to close/delete this topic? Comments I've been communicating via email with David the past two days. We are back up and working again. Thanks for the response! Is there someplace to close/delete this topic?

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	07/10/12 01:20 PM (13 years ago) Ahh great stuff! Nope, no way ;p but we can let it die out now ;) Cheers. David buzztouchmods.com Comments Ahh great stuff! Nope, no way ;p but we can let it die out now ;) Cheers. David buzztouchmods.com

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