Apparently menu structures too complex....after having acceoted 3 previous versions incredible....I am currently contesting this with teh ARB But I have one big issue need to force a refresh after the app is downloaded from th APP Store as the version currently live contains bugs which have been resolved in teh version being uploaded and contested with apple. I know for a fact the version in the APPSTORE is older than the time stamp on the active APP and once you download the APP it does not ask for refresh immediately. The only time I can make sure people refresh is by making a change via control panel daily to ensure new audience is capture. Making a change in Control panel seems to trigger the refresh. However if you then go and download teh old verion, the APP does not check or refresh again ? Driving me crazy as I need to ensure people refresh their app whilst I sort the issue with APPLE Any ideas welcomed. APP is called Key2Gib Regards Alan

To add to post this is the excuse apple have given me...also any suggestions welcomed to get it past them...cause it is the fourth version and been accepted previous 3 ocassions. 10.6 We found the user interface of your app is not of sufficient quality to be appropriate for the App Store. Apps that provide a poor user experience are not in compliance with the App Store Review Guidelines. Specifically, we noticed your app does not take advantage of the iOS platform. It would be appropriate to add iOS specific UI and functionality rather than displaying just web Please evaluate whether you can make the necessary revisions to improve the user experience of your app. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to submit an HTML5 web app to the App Store. To get started with iPhone or iPad web apps, please review Getting Started with iPhone Web Apps. For a description of the HTML elements and attributes you can use in Safari on iPhone, check out Safari HTML Reference: Introduction.

The first issue is a need to update the Config file in the app. Read about this in my guide look for Online vs. Offline www.myskylla.com

Fred I expect your contribution he he he I read the doc, my app is an online app however the version in the APPSTORE downloads the original splash and intro screen and fails to update even though newer versions are online. This screen is a TEXT HTML screen and I have now placed a manual refresh in it. However it does not appear for those downloading app first time, unless I perform a control panel change after the person has downloaded teh app....this then forces a refresh. Any ideas Thanks # Alan

The app will not request a data update when first opened. The second time and after it compares the cached Config file with the Online Config file and sees there's an update and requests one. (Actually it compares a time stamp) If you update the Config file in the Source Code and republish the local Config file will be up to date and will not need an update. But if you constantly make changes in the Control Panel the local Config file will always be older Fred

Sorry Fred don't understand I don't want to resubmit at present to apple as I am contesting Bt are u saying I can Ake a change to config file in buzz touch and that will force update? Cause at present if you download you are not asked for refresh even after losing and opening several times Thanks mate Alan

Something similar for me! It s clear that it depends of evaluator. And this year they are more restrictive than last year.

Whenever a change is made in the Control Panel to an Online app connected to the Control Panel the app when opened after the first time should request permission to update the app's data (Config file). An app with an old(er) Config file can be a minefield. For example: You make changes to the app and previously created buttons that you since deleted and hence have no image will still show when the app is first launched but there'a no image just a ugly box. If a image is replaced on a button and the image is linked via a URL, probably no problem. But if the image is embedded then a older Config file will perhaps look for previous image with a different name. The app may not appear as you think it should. Then Apple review is responding with: Place holder text or Bug Fred

Fred I agree and understand completely. This is why I am using URL images in some instances until the new version is accepted. However, I have realised maybe a BUG in buzztouch that if I make changes to app via control panel now, and say you download the app later today (which has of course an old config file as it was uploaded a few weeks back), when you first load app you are not refreshed. If you close app and load again (i.e. open) it still does not ask for a refresh.....which is contradictory to what I understand in your comments. I know my config file is newer yet for someone loading the app after I have performed the updates, the app does not refresh. I have found out that if I perform any minor change on control panel say after you have downloaded the app.....then yes indeed it will refresh, however the next person downloading app after my change once again does not get a refresh. .... weird!!!! The only way I can ensure refresh is forced daily on anyone loading the APP from APPSTORE (Old version config) is by performing a control panel monor change daily to ensure the refresh pop up appears ! Maybe David can confirm this is a probable bug ? You can try downloading key2gib if you wish last change I did in control panel was yesterday and do not plan any today yet the version on the appstore is old. I am sure you will get not refresh after downloading from appstore....only after you download and I force a new change in the control panel will you get the refresh option. Dont know if I have made myself clear in explaining this weird issue. Thanks for all your comments and await any feedback and brainwave anyone has. Alan

If you close app and load again (i.e. open) it still does not ask for a refresh.....which is contradictory to what I understand in your comments. I know my config file is newer yet for someone loading the app after I have performed the updates, the app does not refresh. This has not been my experience, will test. It should update after second + use. Fred

Fred...give it a try I did the last update about 1/2 hour ago. If you have teh app delete it and redownload from Apple. Then open it and close and open again.....you will notice app does not refresh Only if I go into the control p[anel and make a change once you have downloaded it will it refresh.....but only for those having downloaded teh app before the change. Let me know when you test your observations. Thanks mate Alan

Fred...give it a try I did the last update about 1/2 hour ago. If you have teh app delete it and redownload from Apple. Then open it and close and open again.....you will notice app does not refresh Only if I go into the control p[anel and make a change once you have downloaded it will it refresh.....but only for those having downloaded teh app before the change. Let me know when you test your observations. Thanks mate Alan

You're correct, there is a problem. On BTv1.5 Android the app update is working as it should, no problem. Tried same with BTv2.0 Android and it's not working. Fred

Are you self hosted?

Nope with buzz touch 1.5

Just this app or same with other app? Have you messed with the Report to Cloud URL? Fred

Have not tried others Have not touched cloud URL either It does update if I make change in control panel once app is downloaded to device

I now understand your problem. Stumble onto BTv2.0 problem. Will test your problem on BTv1.5 Android. If someone has a BTv2.0 app if they would test it would be helpful. Fred

Fred had a call on the phone directly from Apple Development Team in California. I was very surprised as well as pleasantly appreciative for the feedback. They had reviewed my comments and agreed that 3 previous versions where correct and therefore a minor change had to be done to app to allow it through. They have asked me to my surprise to remove the last tab of the app which allowed for activation and deactivation of location services. I thought that was required ha ha ha !!! So I am uploading new binary now and keeping fingers crossed to see if it goes through....hopefully version 1.3 will be the latest update if accepted. Will keep you posted. Alan

You're correct it's required (go figure). You can re-add the Tab via control panel. Then you choose, are you violating policy re adding code or policy requiring location. Fred