Header Images not showing up

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fusionmtx Android Fan Posts: 178 Reg: Jun 15, 2011 Orlando 2,180	confirm \| cancel 04/03/12 09:45 AM (13 years ago) Header Images not showing up So im using 1.5 and i recently begun replacing the header images. well when i replace it with another image using a public dropbox link it doesn't show the image anymore and displays a question mark. When i try to put the old image back, it still only shows the question mark even after refreshing and such. Ive done this with two headers already and Not sure what to do. Thanks :) Title Comments So im using 1.5 and i recently begun replacing the header images. well when i replace it with another image using a public dropbox link it doesn't show the image anymore and displays a question mark. When i try to put the old image back, it still only shows the question mark even after refreshing and such. Ive done this with two headers already and Not sure what to do. Thanks :)

Stefan buzztouch Evangelist Posts: 558 Reg: Dec 21, 2010 Sweden 14,780	04/03/12 09:53 AM (13 years ago) Android or IOS? Do you define the images properties like height and width? If you use a new image you must include that in the build - and then restart the app in the simulator/device. If you're pointing to a url - make sure that the url is correct and that the file exist. Br/Stefan Comments Android or IOS? Do you define the images properties like height and width? If you use a new image you must include that in the build - and then restart the app in the simulator/device. If you're pointing to a url - make sure that the url is correct and that the file exist. Br/Stefan

fusionmtx Android Fan Posts: 178 Reg: Jun 15, 2011 Orlando 2,180	04/03/12 10:03 AM (13 years ago) its iOS and i have all that set correctly. all of my header images are the same size. it wasnt a problem a few weeks ago when i was changing them. I haven't done anything different since then so not sure what to do. Comments its iOS and i have all that set correctly. all of my header images are the same size. it wasnt a problem a few weeks ago when i was changing them. I haven't done anything different since then so not sure what to do.

GoNorthWest buzztouch Evangelist Posts: 8197 Reg: Jun 24, 2011 Oro Valley, AZ 1,000,000	04/03/12 01:09 PM (13 years ago) If you are running this on Xcode, when you load that screen, paste what you see in the debug console. It should tell you if it can load the image from the link or not. Could be a network issue. Have you tried to access the image via a browser? If you can, paste debug console info here for that screen loading so we can take a look. Mark Comments If you are running this on Xcode, when you load that screen, paste what you see in the debug console. It should tell you if it can load the image from the link or not. Could be a network issue. Have you tried to access the image via a browser? If you can, paste debug console info here for that screen loading so we can take a look. Mark

fusionmtx Android Fan Posts: 178 Reg: Jun 15, 2011 Orlando 2,180	04/04/12 04:00 PM (13 years ago) my link for the image is http://dl.dropbox.com/u/35318096/HNN%20App/Headers/iphone/iphonesocialheader.png which i dont see below yet its in the correct spot on the BT website. 2012-04-04 18:56:52.366 com.hnnios.com[837:17303] BT_screen_menuList: viewWillAppear 2012-04-04 18:56:52.367 com.hnnios.com[837:17303] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Social Menu" and itemId: 9DA875FD498226AEA884D8B and type: BT_screen_menuList 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_fileManager: File does not exist in Xcode bundle: iphonebackground2.jpg 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_fileManager: File does exist in cached directory: iphonebackground2.jpg 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_background_view: Image for background view exists in cache, not downloading: iphonebackground2.jpg 2012-04-04 18:56:52.369 com.hnnios.com[837:17303] BT_fileManager: getImageFromFile: iphonebackground2.jpg 2012-04-04 18:56:52.369 com.hnnios.com[837:17303] BT_fileManager: File does exist in cached directory: iphonebackground2.jpg 2012-04-04 18:56:52.370 com.hnnios.com[837:17303] BT_background_view: setImage 2012-04-04 18:56:52.370 com.hnnios.com[837:17303] BT_screen_menuList: showHideAdView: 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] hnn_appDelegate: tabBarController selected: 3 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] hnn_appDelegate: hideAudioControls 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] BT_application: getScreenDataByItemId 9DA875FD498226AEA884D8B 2012-04-04 18:56:52.374 com.hnnios.com[837:17303] BT_application: screenType is BT_screen_menuList for screen with nickname: "Social Menu" and itemId: 9DA875FD498226AEA884D8B Comments my link for the image is http://dl.dropbox.com/u/35318096/HNN%20App/Headers/iphone/iphonesocialheader.png which i dont see below yet its in the correct spot on the BT website. 2012-04-04 18:56:52.366 com.hnnios.com[837:17303] BT_screen_menuList: viewWillAppear 2012-04-04 18:56:52.367 com.hnnios.com[837:17303] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Social Menu" and itemId: 9DA875FD498226AEA884D8B and type: BT_screen_menuList 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_fileManager: File does not exist in Xcode bundle: iphonebackground2.jpg 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_fileManager: File does exist in cached directory: iphonebackground2.jpg 2012-04-04 18:56:52.368 com.hnnios.com[837:17303] BT_background_view: Image for background view exists in cache, not downloading: iphonebackground2.jpg 2012-04-04 18:56:52.369 com.hnnios.com[837:17303] BT_fileManager: getImageFromFile: iphonebackground2.jpg 2012-04-04 18:56:52.369 com.hnnios.com[837:17303] BT_fileManager: File does exist in cached directory: iphonebackground2.jpg 2012-04-04 18:56:52.370 com.hnnios.com[837:17303] BT_background_view: setImage 2012-04-04 18:56:52.370 com.hnnios.com[837:17303] BT_screen_menuList: showHideAdView: 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] hnn_appDelegate: tabBarController selected: 3 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] hnn_appDelegate: hideAudioControls 2012-04-04 18:56:52.373 com.hnnios.com[837:17303] BT_application: getScreenDataByItemId 9DA875FD498226AEA884D8B 2012-04-04 18:56:52.374 com.hnnios.com[837:17303] BT_application: screenType is BT_screen_menuList for screen with nickname: "Social Menu" and itemId: 9DA875FD498226AEA884D8B

GoNorthWest buzztouch Evangelist Posts: 8197 Reg: Jun 24, 2011 Oro Valley, AZ 1,000,000	04/04/12 04:14 PM (13 years ago) Hey @fusionmtx, Can't say for sue, but I think the issue might be the space in "HNN App." iOS and Android hate spaces like that. I'd replace with an underscore, or smash them together. That might help. Mark Comments Hey @fusionmtx, Can't say for sue, but I think the issue might be the space in "HNN App." iOS and Android hate spaces like that. I'd replace with an underscore, or smash them together. That might help. Mark

fusionmtx Android Fan Posts: 178 Reg: Jun 15, 2011 Orlando 2,180	04/04/12 04:17 PM (13 years ago) Mark you are amazing. That did the trick. weird how its ok for a few weeks and then decides it doesnt like it lol Comments Mark you are amazing. That did the trick. weird how its ok for a few weeks and then decides it doesnt like it lol

GoNorthWest buzztouch Evangelist Posts: 8197 Reg: Jun 24, 2011 Oro Valley, AZ 1,000,000	04/04/12 04:19 PM (13 years ago) Yeah...stuff never ceases to surprise me! Glad you got it worked out! Mark Comments Yeah...stuff never ceases to surprise me! Glad you got it worked out! Mark

fusionmtx Android Fan Posts: 178 Reg: Jun 15, 2011 Orlando 2,180	04/04/12 04:24 PM (13 years ago) ugh double post Comments ugh double post

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