Discussion Forums  >  BT.com Website, Account Questions

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AlanMac
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03/20/12 09:12 AM (13 years ago)

Can't add new screens to v2 app

Today I tried to add a new screen for my app and I received the following message :- Account Upgrade Required The control panel for this application cannot contain more than 0 screens or menus without upgrading your account. I had 39 screens, so I deleted one, but it didn't help and I don't want to delete any more until I know I can add some. I understand the limit for app with my account is 100 screens, so I don't know what to do next. Its a v2 app on the buzztouch.com server.
 
David @ buzztouch
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03/20/12 09:23 AM (13 years ago)
Looking...sit tight...
 
David @ buzztouch
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03/20/12 09:26 AM (13 years ago)
Should work now. Issue on our end, not yours ;-)
 
AlanMac
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03/20/12 10:18 AM (13 years ago)
Wow - that was quick. I've just tested and all works. Thanks very much David. btw, is the fact I cannot add a new template related do you think?
 
David @ buzztouch
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03/20/12 10:27 AM (13 years ago)
Add a new template? Not sure what you mean here. It's not going to be related to the number of screens per app, that's for sure. Help me understand what type of "template" you mean.
 
AlanMac
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03/20/12 11:36 AM (13 years ago)
Sorry David, I should have said 'Add new Theme'. I can modify the default theme, but I cannot create extra ones. Is this a known feature of V2?
 
David @ buzztouch
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03/21/12 04:52 PM (13 years ago)
Got it! Tooks a day or two to track this thing down. For sure the Add Theme button was not disabled on purpose. But, for about %25 of folks it didn't do anything. Clicking it showed no form, no new screen, nada, zilch. Yikes. Found issue. Fixed. Great find and thx!
 
AlanMac
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03/22/12 03:05 AM (13 years ago)
Fantastic - thanks David, I just added a template and it worked! I am pretty new to buzztouch, but I am really enjoying learning how to put apps together this way. I started with v1.5, now I'm looking at v2 and finding some differences between the two. You may want to check out a possible v2 page caching bug I posted about at http://www.buzztouch.com/forum/thread.php?tid=664A65F67024C17B43B3EBB Thanks again for your swift and positive reaction
 

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