Discussion Forums  >  BT.com Website, Account Questions

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I mean it
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03/19/12 05:43 AM (13 years ago)

fonts too big on account page at 1280x1024

Hi Buzztouch Team, Just noticed at work that on a 1280x1024 monitor, the fonts on the /account/ page are way too big. But only on the account page. Best wishes, Dan
 
Skyr0s
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03/19/12 05:47 AM (13 years ago)
Have you tried a 'hard refresh' ? Ctrl + F5 or Shift + F5 depending on your Browser.
 
I mean it
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03/19/12 05:49 AM (13 years ago)
Yes, have tried it. Looks the same.
 
Fred@mySkylla com
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03/19/12 09:06 AM (13 years ago)
What browser are you using? Fred
 
I mean it
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03/19/12 09:20 AM (13 years ago)
Hi Fred, I'm using MSIE 8.0 Best wishes, Dan
 
David @ buzztouch
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03/19/12 10:42 AM (13 years ago)
@I mean it: Anyway to post a screenshot at a URL? Haven't seen this behavior and would love to get it ironed out. Explorer is a bit jenky sometimes but for sure we'll need to work out / fix what you're seeing. Thx.
 
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03/19/12 11:44 AM (13 years ago)
 
Paul Rogers
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03/19/12 03:13 PM (13 years ago)
Does Ctrl - (minus) help?
 
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03/19/12 03:58 PM (13 years ago)
Hi Raveyd, I don't think it does, but will deffo check tomorrow when back at work... Best wishes, Dan
 
David @ buzztouch
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03/20/12 08:30 AM (13 years ago)
Funky for sure! LOL. I dont' think it's a user controlled font size issue, like zoom in, zoom out. I say this because the font sizes in the upper part of the screen are normal. The style sheet that loads is in the "head" of the page. When you click a menu item on the left it does not load a new page, it loads some data associated with the menu item in the background then displays it. AJAX calls if you're familiar with Javascript. I tested on Windows 7 with IE7 and IE8 - no issues. Not sure if you've cleared browsing history, cache etc. For sure the CSS is not loading as expected.
 
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03/21/12 05:14 AM (13 years ago)
Hi David, I've just checked: it's not a user controlled font size issue, as you rightly assumed. The operating system is Win XP SP2 if that helps and in addition to the /accounts page there is actually one other page affected and that is accounts/upgrade.php Best wishes, Dan
 

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