Discussion Forums  >  Config Data, JSON, App Refresh

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creedifee
Aspiring developer
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Reg: Jan 11, 2012
Tyler, TX
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03/11/12 12:32 PM (13 years ago)

iOS app published in app store, but Info icon now says Data for this screen not downloaded...

Hi Folks, Today my iOS BT 1.5 app "Bible Spoken" was approved (woohoo!) and made live in the app store, but when installing from the app store, all works fine except when clicking on the info icon in the nav bar, it displays a message saying "Data for this screen has not been downloaded. Please check your internet connection." Clicking on the info icon should (and does if you do a manual refresh of the app) open a menu screen which has menu links to the plugins for Facebook, Twitter, Email Share, an HTML Doc, and Custom HTML. I have read some of the forum posts on this issue, but before I tinker am wondering if it is due to having a Custom HTML page on the menu list, as this has to be pulled from the internet it seems? Any idea if I can gracefully resolve this through the BT control panel. I could remove the Custom HTML item if that would resolve things. Any thoughts would be much appreciated.
 
GoNorthWest
buzztouch Evangelist
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Reg: Jun 24, 2011
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03/11/12 12:34 PM (13 years ago)
Hi @creedifee, A Custom HTML screen always requires a connection to the buzztouch server in order to send the information. I you can replace it with a local HTML file, it would remove the need for that connection. Mark
 
creedifee
Aspiring developer
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Posts: 19
Reg: Jan 11, 2012
Tyler, TX
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03/11/12 12:50 PM (13 years ago)
Thank you Mark for the reply. I will replace this with an HTML Doc. Regards, Chris
 

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