Hi All, I have had an app that has over 220 screens that just got rejected the third time. I have used various types of screens. Jake

Hi Jake, Sorry to hear that. The Apple submission process can be a pain, but that is the cost of getting into the App Store. The process is also affected by which individual happens to be reviewing your app at the time. Sometimes the reviewer is very strict with Apples rules, sometimes another reviewer will let stuff pass. It's all subjective and out of our hands. The best we can do is try to address what they claim the issue is, and try again. Stick with it, once your app gets in you'll see the benefits of being in the app store. Also, maybe consider sharing why Apple rejected your app this time? I know others on here will be willing to share how they addressed those issues.

It looks like iTunes Connect is down. When it comes back up, I will post it.

What kind of app did you submit?

An info app. That could visit websites, call people, book travel, see videos, view a gallery, find info, currency converter, and a translator.

If possible, Add a quiz, Apple loves it when developers interact with users.

Ok, what do you think I could quiz about? Travel?

I can't tell you exactly what apple said because iTunes Connect is down, but here is a summery: You need more iOS functionality, you could consider building a web app. I will post the full details when iTunes Connect comes back online.

I'm surprised that your app got rejected. You might consider removing your app from iTunes Connect, then resubmitting it. This way, you should end up with a different Reviewer. Just a possibility. It sounds like your app is fairly functional (very similar to one of mine that was approved, actually) so I doubt that more content is needed. Your best bet would be to copy us their reason, it usually sheds some light on what they want. Maybe it was your UI?

I submitted an update, it got rejected, i submitted the SAME THING and it got accepted! Different reviewers = different perspectives on the app!

Did you have to delete it from iTunes Connect and re add it?

Here is everything that the resolution center said: Binary Rejected Mar 9, 2012 01:12 PM Reasons for Rejection: 10.6: Apple and our customers place a high value on simple, refined, creative, well thought through interfaces. They take more work but are worth it. Apple sets a high bar. If your user interface is complex or less than very good it may be rejected Mar 9, 2012 01:12 PM. From Apple. 10.6 We found the user interface of your app is not of sufficient quality to be appropriate for the App Store. Apps that provide a poor user experience are not in compliance with the App Store Review Guidelines. Specifically, we noticed your app does not provide enough of an engaging and lasting iOS specific user experience that is different that that of a web browser by taking advantage of the iOS platform. It would be appropriate to include native iOS functionality in your app. Please evaluate whether you can make the necessary revisions to improve the user experience of your app. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to submit an HTML5 web app to the App Store. To get started with iPhone or iPad web apps, please review Getting Started with iPhone Web Apps. For a description of the HTML elements and attributes you can use in Safari on iPhone, check out Safari HTML Reference: Introduction. Reply Use the field below to ask questions or provide additional information to the App Review team. Rejection Disputes: If you think that your app was rejected in error, you can submit an appeal to the App Review Board. Learn more Rejected Jan 5, 2012 05:17 PM Reasons for Rejection: 12.3: Apps that are simply web clippings, content aggregators, or a collection of links, may be rejected Jan 5, 2012 05:17 PM. From Apple. 12.3 We found that the experience your app provides is not sufficiently different from browsing a content aggregator web site, as required by the App Store Review Guidelines. While your app may facilitate access to content from a range of web sites, even when including features such as Push Notifications, the experience it provides is not significantly different from using Safari. Such apps do not include enough native iOS functionality to be appropriate for the App Store. We encourage you to review your app concept and evaluate whether you can incorporate additional features to enhance the user experience. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to submit an HTML5 web app to the App Store. To get started with iPhone or iPad web apps, please review Getting Started with iPhone Web Apps. For a description of the HTML elements and attributes you can use in Safari on iPhone, check out Safari HTML Reference: Introduction. Jan 13, 2012 05:45 PM. From Jake Chasan, email address. Hi Apple, I have a question regarding my app "Book It". When it was first rejected, you wanted me to add more features, and that my app was just a "content aggregator". Since then I have integrated the phone numbers to the companies listed in the app. This app features: RSS Feeds, WebSites, Galleries, Notes to encompass all aspects related to personal and business Travel. Do you have any further suggestions in order to meet your criteria, and to be approved? Thank you, Jake Chasan Jan 18, 2012 05:06 PM. From Apple. Thank you for your response. It would be appropriate to add additional native iOS functionality to the application in order to enhance the user experience. Specifically, features that enable the user to interact with the app rather than just consume information are recommended. For ideas on how to improve the user’s experience, you may wish to review the User Experience Guidelines section of the iOS Human Interface Guidelines. For technical assistance, you may wish to consult with Apple Developer Technical Support. Depending on your questions, be sure to include any crash logs, screenshots, or steps to reproduce the issues you’ve encountered. Rejected Dec 3, 2011 11:55 AM Reasons for Rejection: 8.3: Apps which appear confusingly similar to an existing Apple product or advertising theme will be rejected 12.3: Apps that are simply web clippings, content aggregators, or a collection of links, may be rejected Dec 3, 2011 11:55 AM. From Apple. 8.3 We found that your app displays icons that are too similar to icons from the iOS springboard, which is not in compliance with the App Store Review Guidelines. Please see the attached screenshot for more information. It would be appropriate to revise your app to address these trademark issues. 12.3 Additionally, we found that the experience your app provides is not sufficiently different from browsing a content aggregator web site, as required by the App Store Review Guidelines. While your app may facilitate access to content from a range of web sites, even when including features such as Push Notifications, the experience it provides is not significantly different from using Safari. Such apps do not include enough native iOS functionality to be appropriate for the App Store. We encourage you to review your app concept and evaluate whether you can incorporate additional features to enhance the user experience. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to resubmit your app to the App Store. To get started with iPhone or iPad web apps, please review Getting Started with iPhone Web Apps. For a description of the HTML elements and attributes you can use in Safari on iPhone, check out Safari HTML Reference: Introduction.

Ouch. Do you have a screenshot of the app? Could you clarify the features? For example, do you have native functionality such as maps, call us buttons, email us, SMS us, share, etc? If they are whining about not having enough "lasting user interest" then I certainly would add some eyecandy in terms of a quiz. If you can email me a screenshot of the app, or the bundle I can take a look and see what you can add. My email is javed [at] atomicapps [dot] [com] [dot] [au]

Here are some screen shots: http://a100.phobos.apple.com/us/r30/Purple/v4/0a/ab/5b/0aab5b84-94fb-eb6f-bf66-5da7049d659b/HFKwJ8sbfXwMG9TsrY3Ds0-temp-upload.txrlqkqx.png?downloadKey=1331944688_13d191816066cb0ed211584251fbc117 http://a577.phobos.apple.com/us/r30/Purple/v4/fd/7a/c3/fd7ac327-7188-0fea-1d83-7e1f06a6be78/HFKwJ8sbfXwMG9TsrY3Ds0-temp-upload.pfnrrmxf.png?downloadKey=1331944727_74567b33bbffa7d1b84a391e5403337d http://a1418.phobos.apple.com/us/r30/Purple/v4/b8/1c/4c/b81c4c8f-9d88-4453-a2e1-0ddf5b3beafe/HFKwJ8sbfXwMG9TsrY3Ds0-temp-upload.kegrvyae.png?downloadKey=1331944757_9edb03e93aa9f3d6bf377396e4276ae5 http://a435.phobos.apple.com/us/r30/Purple/v4/2f/3a/da/2f3adade-5b75-a0e1-148a-eeae412170f0/HFKwJ8sbfXwMG9TsrY3Ds0-temp-upload.qttvjwfz.png?downloadKey=1331944783_8e1329465c80b80dffa0854ac3c5d582 The nighttime menu (for use when viewing the app at night) http://a1126.phobos.apple.com/us/r30/Purple/v4/79/59/59/79595942-f258-130e-6551-085114fe03f5/HFKwJ8sbfXwMG9TsrY3Ds0-temp-upload.qcrskrgo.png?downloadKey=1331944814_9451ff43ded2b78b805df3c5c2cf1b15

That actually doesn't look to shabby at all, I have no clue what Apple are complaining about. I'd say thats above par to what I typically see being accepted here at BT. One thing I would recommend is maybe removing the night time screen- apple might get confused and be looking at the barebones black and white. Also, you might consider reskinning the home page to something less in-your-face. Maybe use some greys instead of pinks & purples. Just a few ideas. // J

Thanks for your input, I will revise and post screen shots to see your input.

Thanks, you have my email if you need any further help. No clue what apple are complaining about, apart from the home screen it looks amazing! Their content aggregator part is true, I suppose, though, as you can google the names and find out the phone numbers etc. I'll think about some stuff you could add and get back to you.

Sounds to me like your app was poorly designed? A-lot of buzztouch apps are denied for this.

@App Master could be right, make sure your menu links make sense and that you don't have a maze of multi-level menus.

i agree 100%

What category is this app in? Seems like an ideal app for either the Reference category or Entertainment Category. I'd probably go with the first. Do you have a location map with directions? That's taking advantage of native iOS functions. Mark

@GoNorthWest Yes it has a location map.

If you click on a pin on the map, does it gives you the option to get driving directions? That is a serious use of iOS functions. Mark

Wow would I add that? (I am using BT 1.5)

Hi Jake, When you create a location in your location map, you have the choice of loading another screen or getting driving directions for that point. Choose the driving directions. Mark

Ok, can you have it set to multiple locations? For instance all airports?

You can have a multiple location map...yep! Just go into your control panel and look around...it's pretty evident the choices you have. Mark

@GoNorthWest Congrats at 20,000 points!

Whoa! That was my 2000th post! Sweet! I hope it was the one that gets your app approved! Mark

Thanks. Do you think that this is possibility of why they rejected it: My app has native calling functionality, but on an iPad, you can not call. So they say that my GUI is not practical because if you have an iPad, you can not access half of the app. My solution is to make it an iPhone only binary. How would I do this (make it only available for iPhones)?

Possibly. Maybe submit the iPhone binary, then try to update it to iPad later down the track? // J

How would I restrict my app to running only on an iPhone, not iPad or iPod? (So that I can use the calling functionalities)

Hi Jake, In the Build Settings for your project, look under Deployment > Target Device (doing this from memory, so I may be off). Then pick Universal (iPad/iPhone), iPhone or iPad. Something like that...again, from memory! Mark

But will it run on the iPod Touch?

I don't think you can restrict iPod. However, Apple generally test on iPhone and iPad only so you should be right.

Perfect. Thanks for your help.

It got approved! http://itunes.apple.com/us/app/book-it!/id482472211?mt=8 Thanks for all you help!

Congrats, Jake! Way to hang in there!

Congratz!

Hello! I have the same problem with my application (10.6) ... It has been rejected many times. I've made several improvements suggested by the App Review Team, but unfortunately returned today to reject. I ask you to help solve my problem. You can see screenshots at: http://www.inforneris.com/screens/screenshots.html Thank you! Emanuel

My other app was rejected for 10.6. It is very useful and has a very clean and simple user interface.

Jake? Can you help me please?? If you can, contact me by email to [email protected] Thanks! Emanuel

What do you need help with?

My app has been rejected 7 times, always in point 10.6! The last information of App review is: " Reasons for Rejection: 10.6: Apple and our customers place a high value on simple, refined, creative, well thought through interfaces. They take more work but are worth it. Apple sets a high bar. If your user interface is complex or less than very good it may be rejected Specifically, we found that the app has a poor navigation, the home tab simply displays an image and the user is require to tap the info button to get company info. Also the app has limited features, most of the content is loaded from a server. Additionally, the app has pixelated images. " I don't understand why? Please, if you have an solution for me, tell me!! Thanks!

Here is what I think. Your app looks good, but on the "Home" tab, there is nothing but an image. It is possible that this can confuse users, they sometimes can thing that the app has not finished loading and will wait on the home screen until something happens. When an app loads, Apple would like it to display something for the user to do, for instance, if you remove the "Home" Screen, and in it's place put the "Events" page. Can you make a list of everything the app can do? (Screens/Actions/Text/...) Jake

Hi! * In tab "Home", we have a button "i" with information about my client; * In tab "Eventos", view an list events with thumbnail image, description of event and date of event. If will touch in event, open an image of this event or photo gallery. * In tab "Historico", view an list with many artists, and if you touch in, open a photo gallery. * In tab "Info", view a few buttons (call a phone number, send an e-mail, access to facebook, and map with location and trace route). The date of events could be shared with native calendar and the photos could be shared with native photo gallery. Thanks!

Does the "i" button on the home page link to the info tab?

The "i" button open a text information about my client with activity description (text)! Do not open the INFO tab in the tab bar ..

What I would do is put an Action on the "Home" page. Sometimes apple likes more than just 5 things an app can do.

Like what? Do you have any suggestions? I'm not seeing any action for the tab "Home" ... Only if you put a direct button for events ... What do you think?

Can you take some screen shots of the events page, and of what happens when you click on an event? Was this app created using Buzztouch?

this app not created using Buzztouch... was created in xcode (objective-c) and de photo galleries are an webview (html) I will put an screen shot of event in server.. i will send the link for this screen..

some screen shots of the events page in: http://www.inforneris.com/screens/screenshots.html (last 2 images)

this app not created using Buzztouch... was created in xcode (objective-c) and de photo galleries are an webview (html) I will put an screen shot of event in server.. i will send the link for this screen..

The one before the last 2 images has a question mark...what was the image supposed to be?

Can't see? Please reload the link: http://www.inforneris.com/screens/screenshots.html Thank you!

Here is what I see: http://jworldhosting.com/Uploads/Images/34567809.png

Hi! Please view: http://www.inforneris.com/screens/6.jpg (portrait) http://www.inforneris.com/screens/7.jpg (landscape) Thanks!

Does the screen only load an image?

Yes! It's a event poster!

Do you think if I did a feature for assessing the rate of blood alcohol estimation was something interesting and could be an asset? See the screenshots I took in (yet lack the graphics / design): screen 1: http://www.inforneris.com/screens/8.jpg screen 2: http://www.inforneris.com/screens/9.jpg Thanks! Emanuel

I was looking for what I could improve on my application to the App can pass the point 10.6 of the App Review. And I thought to see what other applications that are already in the app store and are of the same gender (submitted this year) had different or better. Do not come to any conclusion. Otherwise see: http://itunes.apple.com/br/app/o2-nightclub/id482919945?mt=8 http://itunes.apple.com/br/app/platinum-nightclub/id398100283?mt=8 http://itunes.apple.com/us/app/throb-nightclub-mobile/id494901668?mt=8 http://itunes.apple.com/us/app/sincity-nightclub/id483900186?mt=8 http://itunes.apple.com/us/app/nightclub-finder/id514428716?mt=8 http://itunes.apple.com/us/app/vanity-nightclub/id483901939?mt=8 http://itunes.apple.com/us/app/seven-night-club/id514328722?mt=8 http://itunes.apple.com/us/app/night-club-digital/id535072300?mt=8 http://itunes.apple.com/us/app/fitzgeralds-nightclub/id504880661?mt=8 If anyone knows what's different or better and can you tell me, I would appreciate! Emanuel

>The Apple submission process can be a pain, but that is the cost of getting into the App Store. Could you please define what I could get from an app store which costs all these efforts? I mean, I submitted a simple app, mostly to find out if it's possible to sell anything via Apple and also to make a portfolio. And the sales could probably allow me to buy 1 glass of beer in a pub. But I can't say that the efforts I put in, cost that "much" From the viewpoint of portfolio I also got nothing, the possible jobs don't care. I submitted another app which is more effective from the viewpoint of the special effects, etc but Apple rejected it..

>Ok, what do you think I could quiz about? Travel? Probably apple wants a quiz to find out if the user knows the letters or not

I also have the same rejection reason as the author, apple suggested to add some buttons or something. But I dont need any buttons, I use cocos2d and everything I need is done via cocos2d functionality!

I also got another reason for rejection which is "your app contains content that many audiences would find objectionable" And I don't have a clue what they mean by this! Maybe I should first finish the course to be able to read people's mind

And one more question: how much time in average it takes to start a revision of your app? Apple's web site says that in average it's 8 days, never happened to me so far.

And one more question: how much time in average it takes to start a revision of your app? Apple's web site says that in average it's 8 days, never happened to me so far.

I believe that it is 8 days in the line for review. Depending on how much you need to change, it could take hours-days-weeks.

And one more question: how much time in average it takes to start a revision of your app? Apple's web site says that in average it's 8 days, never happened to me so far.

And one more question: how much time in average it takes to start a revision of your app? Apple's web site says that in average it's 8 days, never happened to me so far.