I have just recently purchased the Touch ID plugin, installed on my self hosted server using the "Download plugins using your buzztouch.com control panel". I then added a screen using the plugin and when clicked on the screen, it leads to an error. The URL brings me to the plugin file directory instead of the BT_screen details to see what the control panel options are. The URL it points to is "..files/plugins/CR_touchId/?appGuid=.." instead of "../bt_v15/bt_app/bt_screen.php?appGuid=.." I have even tried to upload through FTP and the upload option via admin portal and all options are flawed. Any one else experiencing this problem with this particularly plugin and know how I can solve it?

I've had that happen on other plugins, not that one in particular. But usually, if you're in the 'admin' section of your self hosted server, click on 'refresh plugins' about 3 or 4 times. No kidding; sometimes once just won't do it. But otherwise, it should fix you up in a jiffy. Cheers! -- Smug Edit: just happened to me this evening, while working on a new plugin I'm developing. Same solution. go into the admin/plugin section, and refresh a bunch of times. Now it works.

Yep, that's the same thing I always do, and after refreshing 3-4 times like Smug said, it eventually works

Thanks, guys. Very bizarre issue. Hitting refresh 5 times worked for me.