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pf.82
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11/17/11 05:43 PM (14 years ago)

Single Image Issue

Hi All, I've uploaded a number of pages with a single image, of which has worked ok. However, I now need to update the images with new ones which is where the issues is. I 'Browse', 'Select' and 'Upload' the image and it states upload successful however the new image does not display. Can you please assist?? Thanks!
 
Fred@mySkylla com
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11/17/11 08:25 PM (14 years ago)
I possibly could help. First tell us BT version number, type of image, where your uploading to?
 
pf.82
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11/17/11 11:52 PM (14 years ago)
Thanks, looks like version 1.4. Image is jpeg size 320x420...any ideas?
 
Fred@mySkylla com
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11/17/11 11:55 PM (14 years ago)
Are you uploading the app Icon?
 
pf.82
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11/18/11 12:19 AM (14 years ago)
The app icon re-uploaded ok, so did the app image. I'm in the menus and screens section, with single images...they just don't want to change. They appear in the preview area (with cropping tool) however the cropping tool doesn't function (not that I need it to). The main issues is that the image doesn't update. Thanks for your help.
 
Fred@mySkylla com
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11/18/11 12:32 AM (14 years ago)
It appears your problem is with the new image, since the cropping tool is not working. It worked for me. Check the type of image, and size of image.
 
Fred@mySkylla com
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11/18/11 12:40 AM (14 years ago)
My bad, same problem, didn't work. Not sure where the error is.
 
pf.82
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11/18/11 12:43 AM (14 years ago)
Ok, I've double checked, they are 320x420. Jpeg, and only 20kb. They should work?
 

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