just uploaded to newest update and have this error do not know where to go from here , nothing has changed on the install credentials same as before One thing i noticed is that when I am uploading an update my directory will ot upload the newer install file thats needed until i create a new directory to put it into like this now www.mydomainname.com/btserver/BT-server/BT-server/install 1st lower cap btserver I created on my hosting 2nd uppercaSE BT-server was the file that was uploaded for 2.0.6 update 3rd uppercasr BT-server is for the most current update when I upload the latest update, I drop the file right on top of the existing BT-server folder, but the install file does not show up I have to drop the file into the bottom of the BT-server folder and a new folder automatically gets created and then the install file is there and i am able to login to the install screen 3rd or 4th page in i get the error above (in the subject) Try to get this a little more streamlined so i can create instead of this techy stuff on every update Can someone please help? Thank you Mark

It sounds like you are uploading the bt-server folder to your domain inside the existing bt-server directory. (Creating the nested dirs). I always highlight the contents of the newly downloaded bt-server package that I want to upload and only upload them. This way your database settings and everything will remain correct. (You could probably exclude the config.php file from your upload as well, unless the BT team makes changes to it). Hope this helps

Yes it does help thank you... does this way of uploading files stiil make the user have to run the install process?, or can I just highlight the fies upload to host and log back in to see the changes? Tank You berry much

Hi MarkCo, So it sounds like you are using an FTP client to put the files to your server. Anytime you use this method to add new files (say from 2.0.9 of BT-server) you should run the install by visiting the webpage at: http://www.yourDomain.com/BT-server/install . Try just putting the files within BT-server instead of the entire BT-server folder itself. The only file within that folder that doesn't need to be updated is the files directory. That should remain the same from version to version.

I know this is a little old, but, for future references, check and make sure the domain you installed Buzztouch Server on didn't expire. That was the case with me, and I had the exact same error.

I just thought I would add how I got around this error message in case anyone else is searching for it. My database user password started with a dollar sign ($). I think PHP sees dollar signs as a variable, so I'm assuming it thought my password was some kind of php instruction. As soon as I changed my password, it worked perfectly.