Need help with plugins , Getting error message

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rmyree Aspiring developer Posts: 36 Reg: Apr 16, 2011 Brentwood,NY 1,210	confirm \| cancel 11/11/11 05:14 PM (14 years ago) Need help with plugins , Getting error message Getting this message when i try to install plugins Warning: move_uploaded_file(/home/rmyree/public_html/BT-server/files/temp/bt_screen_menuSimple.zip) [function.move-uploaded-file]: failed to open stream: No such file or directory in /home/rmyree/public_html/BT-server/admin/plugin_add.php on line 108 Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpMsgvYm' to '/home/rmyree/public_html/BT-server/files/temp/bt_screen_menuSimple.zip' in /home/rmyree/public_html/BT-server/admin/plugin_add.php on line 108 Title Comments Getting this message when i try to install plugins Warning: move_uploaded_file(/home/rmyree/public_html/BT-server/files/temp/bt_screen_menuSimple.zip) [function.move-uploaded-file]: failed to open stream: No such file or directory in /home/rmyree/public_html/BT-server/admin/plugin_add.php on line 108 Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpMsgvYm' to '/home/rmyree/public_html/BT-server/files/temp/bt_screen_menuSimple.zip' in /home/rmyree/public_html/BT-server/admin/plugin_add.php on line 108

rmyree Aspiring developer Posts: 36 Reg: Apr 16, 2011 Brentwood,NY 1,210	11/11/11 06:08 PM (14 years ago) Tryed to find /files/plugins but cant find in btserver 2.08 Comments Tryed to find /files/plugins but cant find in btserver 2.08

David @ buzztouch buzztouch Evangelist Posts: 6866 Reg: Jan 01, 2010 Monterey, CA 78,840	11/11/11 06:23 PM (14 years ago) The /files directory is created when you install the package. It is NOT overwritten when you go through the install during updates. In other words, if it exists, nothings changed. If it doesn't exist, it's created. Why is there no /files directory? Maybe go through the install again? Look in the download, you'll see a /files folder that is empty. After uploading the package, then going through the install process, you need to make the /files folder writable for PHP so you can upload plugins. There are other folders that are needed in the /files folder like files/applications and /files/temp. You'll need to figure out why you don't have these directories. Step 3 in the install is where these are created. Comments The /files directory is created when you install the package. It is NOT overwritten when you go through the install during updates. In other words, if it exists, nothings changed. If it doesn't exist, it's created. Why is there no /files directory? Maybe go through the install again? Look in the download, you'll see a /files folder that is empty. After uploading the package, then going through the install process, you need to make the /files folder writable for PHP so you can upload plugins. There are other folders that are needed in the /files folder like files/applications and /files/temp. You'll need to figure out why you don't have these directories. Step 3 in the install is where these are created.

rmyree Aspiring developer Posts: 36 Reg: Apr 16, 2011 Brentwood,NY 1,210	11/11/11 06:33 PM (14 years ago) Ok, thanks David. Comments Ok, thanks David.

rmyree Aspiring developer Posts: 36 Reg: Apr 16, 2011 Brentwood,NY 1,210	11/11/11 07:05 PM (14 years ago) Also getting this: Forbidden You don't have permission to access /BT-server/install/install_2.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Comments Also getting this: Forbidden You don't have permission to access /BT-server/install/install_2.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

David @ buzztouch buzztouch Evangelist Posts: 6866 Reg: Jan 01, 2010 Monterey, CA 78,840	11/11/11 10:19 PM (14 years ago) There's something wrong. If you cannot run a simple php page (access forbiden) you wont' be able to get this to work. Does your macine run .php? is it a Linux, Apache, MySql, PHP based website? Are you using the proper URL to the document you are trying to access? These are errors I would expect to see BEFORE you intalled anything. In other words, it looks like your website is either a) unable to run php pages. or b) Does not have the unzipped bt server 2.0 application uploaded where you think it does. Comments There's something wrong. If you cannot run a simple php page (access forbiden) you wont' be able to get this to work. Does your macine run .php? is it a Linux, Apache, MySql, PHP based website? Are you using the proper URL to the document you are trying to access? These are errors I would expect to see BEFORE you intalled anything. In other words, it looks like your website is either a) unable to run php pages. or b) Does not have the unzipped bt server 2.0 application uploaded where you think it does.

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