No matter what i do or where i do it. I cant get any page to use the Screen background Image selection. I use the image in the BT_images and the URL but neither works. Changing Background color works fine. Yes I am putting the images in the xcode BT_images folder. And no there are no spaces in my url links. Any suggestions

Hi Finnbogg, What's the name of the file? It can't include any special characters (@$3%!^&*), etc.

it doesnt. but it seems to be working now.must have just been glitched

Hi. I had the same issue and by reading this thread, I had the idea to restart the simulator. Then the image appeared in the background.

Good call @FrenchGuy - Whenever you add images or files to your app by dragging them in xcode (for iOS), you'll need to recompile the app for the file/image to display in the simulator or on your device.

BAckground image shows up in simulator but not on my iPhone 4 device. What to do?

Hi Seans, When running the app on your device with it plugged in, what does the console in xcode say when you load the screen with the missing background?

ok boss heres the info from the console regarding the background image not loading on my iPhone, but it loads fine on simulator: Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_screen_menuList: viewWillAppear Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: My Home Screen Menu and itemId: 0B630AF70087A05D1C26AB2 and type: BT_screen_menuList Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_fileManager: File does not exist in Xcode bundle: black.png Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_fileManager: File does not exist in cached directory: black.png Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_background_view: Image for background view does not exist in xcode project, or in cache and no URL provided, not downloading: black.png Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: tabBarController selected: 0 Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: hideAudioControls Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_application: getScreenDataByItemId 0B630AF70087A05D1C26AB2 Sep 29 09:45:57 unknown moviereviewer[2363] <Warning>: BT_application: screenType is BT_screen_menuList for screen with nickname: My Home Screen Menu and itemId: 0B630AF70087A05D1C26AB2

I have 2 more problems dude: First one is with contact us works doesn't work on simulator or phone. Error screen not found Console info below Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_screen_menuList: viewWillAppear Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: no nickname? and itemId: error view controller has no itemId and type: BT_screen_menuList Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_fileManager: File does exist in Xcode bundle: blank.png Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_background_view: Image for background view exists in Xcode bundle - not downloading. Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_background_view: setImage Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: tabBarController selected: 3 Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: hideAudioControls Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_application: getScreenDataByItemId 89B132DBBBD47CFAB5A9642 Sep 29 09:45:10 unknown moviereviewer[2363] <Warning>: BT_application: screenType is BT_screen_email for screen with nickname: Email and itemId: 89B132DBBBD47CFAB5A9642

Last issue is with text us Same deal screen not found? Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_screen_menuList: viewWillAppear Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: no nickname? and itemId: error view controller has no itemId and type: BT_screen_menuList Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_fileManager: File does exist in Xcode bundle: blank.png Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_background_view: Image for background view exists in Xcode bundle - not downloading. Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_background_view: setImage Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: tabBarController selected: 2 Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: moviereviewer_appDelegate: hideAudioControls Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_application: getScreenDataByItemId 275541306947C461E83B405 Sep 29 09:45:34 unknown moviereviewer[2363] <Warning>: BT_application: screenType is BT_screen_sms for screen with nickname: Suggestions and itemId: 275541306947C461E83B405

ok sorry i figured out the background image issue. I had to stop my project in Xcode and recompile it on the iPhone from Xcode. And the image popped up. Thanks But still having problems with the email. The email option is in a tab at the bottom

Email Us should not be part the home screen for a Tab. Email Us is not a screen, it's more like an action. This will not work on a tab. Tabs need a screen to display as their home screen - usually a menu. Add a simple menu with an Email Us option, connect the Email Us option to your email screen. Most folks create a tab called 'Contact' that shows a menu of choices (Email, Call, etc).

Awesome!!!! Understood. Thanks for the awesome support. You guys are on your way to the top. The support and customer services here is on par with Apples support. Thanks

Glad to help... On par with Apple Support - too funny, I guess that's a compliment. Kidding of course. cheers in Dallas.