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fusionmtx
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07/08/11 09:15 PM (14 years ago)

1.5 Error refreshing App

First error using 1.5 Seems when my app tries to load/refresh, I select yes, and then a message comes up saying that there was a problem downloading some data. Check your internet connection and then try again. Well my connection is fine and its happening on all of my devices which leads me to believe its on the Buzztouch side. I looked in the app on here and couldnt find anything that would be causing the problem. Not sure how to proceed
 
fusionmtx
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07/08/11 09:23 PM (14 years ago)
Just to add, Ive seen similer issues and was wondering if someone could go in and take a look at my App Name of it is HNN iOS
 
David @ buzztouch
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07/09/11 05:01 AM (14 years ago)
What happens when you view the configuration data for the app in the control panel? Core Properties > Configuration Data URL > Show Configuration data link. Also..if this configuration data shows, you could copy-n-paste it into the box here to see if there is somethign wrong with the JSON format? http://jsonlint.com/
 
fusionmtx
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07/09/11 05:08 AM (14 years ago)
Comes back. Valid it doesn't tke long to load
 
Rad Doc
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07/09/11 05:26 AM (14 years ago)
David, the same is happening to me as it takes me 35 seconds to load my configuration data. I haven't been able to refresh my app in weeks
 
Rad Doc
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07/09/11 08:36 AM (14 years ago)
Fusion, Any Luck with your refresh issue? I'm experiencing the same issue and hit a brick wall.
 
fusionmtx
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07/09/11 09:52 AM (14 years ago)
Nope no luck. :-(
 
Rad Doc
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07/09/11 10:25 AM (14 years ago)
David, Any suggestions?
 
vlad12
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07/09/11 04:14 PM (14 years ago)
is this on device or on the simulator ?
 
fusionmtx
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07/09/11 04:16 PM (14 years ago)
Its happing on the Device, all of a sudden last ngiht at around 10pm est The app would let me know info has changed and needs to be refreshed, when I hit okay, it comes back with the error of Check your internet connection and then try again.
 
vlad12
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07/09/11 04:19 PM (14 years ago)
are you an apple developer member (did you buy the ios plan ) ?
 
Rad Doc
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07/10/11 06:41 PM (14 years ago)
this is happening to me on both the device and simulator.
 

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