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bobology
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06/03/11 02:52 PM (14 years ago)

What should I change in response to Apples app rejection?

10.6: Apple and our customers place a high value on simple, refined, creative, well thought through interfaces. They take more work but are worth it. Apple sets a high bar. If your user interface is complex or less than very good it may be rejected Not sure where to change the user interface as I am using menu lists and screens.
 
Everest11
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06/03/11 03:00 PM (14 years ago)
can you post a screenshot using tinypic or something?
 
bobology
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06/03/11 04:24 PM (14 years ago)
Here are some screen shots. Not sure if I should change a. the menu navigation to a tab navigation, b. the menu and background screen colors to more apple like whites and greys, c. the icons for the menu items, or d. any of the navigation. The purpose of the app is to provide a listing of current and forthcoming classes I teach at Community Colleges around California and provide information on the classes and schools. http://www.evernote.com/shard/s8/sh/e3c0eb08-d597-45c2-b2f3-c7b459db9ba9/72289a1096b6fabc08f58ec3070b6412
 
Everest11
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06/03/11 04:58 PM (14 years ago)
Sounds like the reviewer is a art critic. Just from first glance, maybe change the colors on the menu.
 
bobology
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06/03/11 05:22 PM (14 years ago)
Will try going with a more native look on the menus and see where that goes.
 
David @ buzztouch
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06/03/11 10:03 PM (14 years ago)
Yeah, what a joke! I would stick with Apple's generic colors (blue/gray title, white lists, black text like in iTunes) and see if it's approved. Probably will be. Then, update the colors in your control panel when you're done. Silly I know but Apple's keeper of the kingdom! And, also, keep this in mind. Oftentimes Apple just wants to see some effort. They give some advice, you respond, they approve. Again, silly but happens all the time. Lots and lots of apps are rejected and the developer gives up. This is an important concept for Apple. They want devs that 'work with them' not against them. Entertain their comments, it's worth it ;-)
 
bobology
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06/03/11 10:17 PM (14 years ago)
Thanks, since I saw some rejections in the forum I wasn't taking it personally but it sure is hard from their generic feedback to figure it out. I suspected that they would want more of a native look from their comment form and also probably push back on the first app submitted by any new developer. Is it like publishing a book where once you get one book in print, the next one becomes easier to get published (i.e approved by Apple?)
 
David @ buzztouch
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06/03/11 10:21 PM (14 years ago)
Exactly! Your credibility with them does matter ;-) They do seem sincere about wanting to help you get approved. It doesn't seem that way when you get the sinking rejection feeling (nobody likes that!) but it is best in the long run.
 
bobology
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06/10/11 04:16 PM (14 years ago)
OK, 2nd rejection they are getting more specific and want more native iOS functionality in the app. So it seems the graphics and design are OK now, it's just that they don't find the app uses that much that makes it an iOS app versus a Web app. David - do you have any suggestions? I had thought about adding an option to email and call each school as a menu item for the school page. The app is bobology. Jun 10, 2011 04:04 PM. From Apple. 10.6 We found the user interface of your app is still not of sufficient quality to be appropriate for the App Store. Apps that provide a poor user experience are not in compliance with the App Store Review Guidelines. Specifically, we noticed your app does not take advantage of the iOS platform. It would be appropriate to add additional native iOS functionality to the application in order to enhance the user experience. Please evaluate whether you can make the necessary revisions to improve the user experience of your app. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to resubmit an HTML5 web app to the App Store. To get started with iPhone or iPad web apps, please review Getting Started with iPhone Web Apps. For a description of the HTML elements and attributes you can use in Safari on iPhone, check out Safari HTML Reference: Introduction. To appeal this review, please submit a request to the App Review Board
 
Everest11
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06/10/11 05:34 PM (14 years ago)
They are getting really particular about content. What if you made some short video clips summarizing the class objectives and embedded them into the app? Or maybe do some sample podcasts?
 
bobology
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06/10/11 05:57 PM (14 years ago)
Ive got some small sample videos that I can use from some class tapings. Do u think it's a matter of more native content versus web content?
 
David @ buzztouch
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06/10/11 06:02 PM (14 years ago)
Can you add some maps? Quizzes? Image Gallery?
 
Everest11
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06/10/11 07:02 PM (14 years ago)
It would be appropriate to add additional native iOS functionality to the application in order to enhance the user experience I agree with David. Maybe add some maps and images of the class locations, Sample questions from your tests, etc. Also, apparently your user interface was still not good enough. Maybe some modern, clean graphics as background for your menu layout and views would make them happy. There are plenty of free downloads available for that. http://www.psdgraphics.com/category/backgrounds/
 
bobology
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06/10/11 07:45 PM (14 years ago)
There are maps for each school, a total of 17 are in the app. No images though, so I'll try that using some sample PowerPoints from my classes for each class. I'm trying to keep it simple on purpose since the users are adults who are interested in knowing when and where I'm teaching classes AND the class descriptions have to match closely with what the local community colleges put in their class offering flyers that they mail to the local households. That's what the users are asking for so we'll see what Apple says next. Interesting what's on the Web on app rejection though so at least I have company. Not sure why they are steering it toward an HTML 5 Web app, except for the RSS feeds, but that's what news apps use in all of their content. We'll tomorrow I'm driving up to Ventura to teach two classes, one on iPHones and iPads and one on Facebook. The drive will give me time to think.
 
dcsterorama
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06/28/11 05:54 PM (14 years ago)
bobology, were you able to overcome this app rejection? I just had an app rejected for the same reason and I'm trying to figure out what to do! Thanks
 
bobology
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06/29/11 05:19 PM (14 years ago)
Unable to get it through. Many of my screens were rss feeds of schedule class dates. I filed an appeal to try and learn more and apple said that the app needed to integrate using the native app API for calendar and maps. I'm going to take a totally different approach and create an app about one of my classes using ppt screen capture video and a map of where the class is taught with a link in the map locations to a web page for the calendar dates. Apparently any app with dates needs the calendar, anything with maps should use the native map app, video, mail, etc. At least that's what I concluded from the feedback. Not known how to use the native calendar API it makes more sense for me to create an app based on each class.
 
higuy
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08/07/11 02:11 AM (14 years ago)
Hi guys, I have got a similar rejection: 10.6 We also found the user interface of your app is not of sufficient quality to be appropriate for the App Store. Apps that provide a poor user experience are not in compliance with the App Store Review Guidelines. Specifically, we noticed your app currently only contains a series of text views. It would be appropriate to provide additional native iOS functionality. Please evaluate whether you can make the necessary revisions to improve the user experience of your app. Alternatively, you may wish to consider building a web app using HTML5. HTML5 is the major new version of HTML and enables audio and video to play natively in the browser without requiring proprietary plug-ins. Using HTML5, web apps look and behave like native iPhone and iPad apps, and using HTML5's Offline Application Cache, your web apps work even when the device is offline. With web apps, you have flexibility to deliver as much or as little functionality as you desire. If you wish to build an HTML5 web app, you can do so and distribute it directly from your web site. It is not appropriate to resubmit an HTML5 web app to the App Store. Have you got any new insights on that?
 
bobology
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08/07/11 09:27 AM (14 years ago)
UI usually means icons and graphics quality needs improvement. They don't like simple text based views from menus. They are trying to make those more of a book. The more images audio and video content the less they consider it a book and more of an app. Books can be uploaded in iTunes, you just need an ISBN number.
 
higuy
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08/07/11 09:31 AM (14 years ago)
I could think of adding an introductory video, search functionality, send to a friend via text message functionality and some statistics of using the app like e.g. you spent X minutes on page X, mostly read pages etc.. Do you think this could help in getting the app accepted? The books in iTunes are not those you see under the books category but the ones you buy from the iBooks app. Is that right? Do you know anything about that market?
 
jayraj
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09/05/12 12:01 AM (13 years ago)
Hello.. i am new bid in iOS developing and i submit my first iPhone on on iTunes and it is rejected due to following reason..: 10.6 We also found the user interface of your app is not of sufficient quality to be appropriate for the App Store. Apps that provide a poor user experience are not in compliance with the App Store Review Guidelines. Specifically, we noticed your app: - did not integrate with app content and/or iOS features Please evaluate whether you can make the necessary revisions to improve the user experience of your app. Keep in mind that Apple and Apple customers place a high value - and have high standards - on the user interface and the experience an app provides. Apps should be engaging and exciting, enabling users to do something they couldn't do before; or to do something in a way they couldn't do before or better than they could do it before. And apps should be specific to the iOS platform to take the fullest advantage of iOS in delivering a robust user experience. now what i have to do.. following is my applications screen shots link: http://s1262.photobucket.com/albums/ii607/wasimalpha/ please help me for this..
 

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