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Jackson
Lost but trying
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02/16/11 03:33 PM (15 years ago)

Application error after launch reports from users

app version: 1.4 description: A user emailed me that 3 apps of mine that he used gave back a error: The application configuration data file is not well formed or contains invalid data. Application exiting. User reported that the applications were working fine earlier, and that he/she had re-installed to fix the issue, but without success. attachment (screenshot): http://img816.imageshack.us/img816/1761/photow.png Any idea what happened? They seem to work for me. Very baffled. Regards, David.
 
David @ buzztouch
buzztouch Evangelist
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02/16/11 04:46 PM (15 years ago)
No idea what may be wrong with the data. What application is this (buzztouch control panel name), I'll get a look at the configuration data and see what I can come up with. It's probably going to be something silly, like a special character in the data (apostrophe's and other crazy stuff can wreak havoc sometimes). Should't be a big deal but I do need to 'see it' before I'm able to lend any advice.
 
Jackson
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02/16/11 05:41 PM (15 years ago)
The report included another app that wasn't mine. The user contacted me and said it was fixed, but he wasn't sure what happened. I'm 99% sure the problem was on his side, since his other apps were affected too. Thanks for looking into it through Dave. Regards, David.
 

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