Discussion Forums  >  Self Hosted Control Panels

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Worker73
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Austria, Klagen...
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05/17/17 12:42 PM (7 years ago)

Errors on Prepare Project Download :-(

Hi Crew ... I`m back ;-) I renewd my Subscripten and tryed to download an App from my Panel (Self Hosted). Yes, i Updated my SH Server to Version 4.0.3... and doublechecked the "config.php" Settings... When i Try to Download an Old App (iOS AND Android) a get this Error: Errors occurred processing your request... 1) API results from http://www.buzztouch.com/api/ does not contain a required field: result missing. :-( Also, when i try to "Validate my Serverkey" in Admin > Server Settings > buzztouch.com API Key and Secret > validate.... There i get an: "Failed! The key / secret / URL you entered could not be validated" Cant find an Solution, maybe someone can help me out... ;-(
 
David @ buzztouch
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05/17/17 04:51 PM (7 years ago)
@Worker73, I'll get a look at your machine and see if I can figure out why this is happening. Sounds like something on our end but having your self hosted install's URL, an email / password login is necessary to debug DO NOT POST IT HERE. Email me your self hosted URL, a way to login to the self hosted panel, an FTP host, user, pass so I can review some .php stuff. I'll figure it out :-) david at buzztouch.com
 
Worker73
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05/17/17 11:36 PM (7 years ago)
@David, Thanks... You got Mail :-)
 
Worker73
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05/19/17 12:42 AM (7 years ago)
@David: Any News?
 
Worker73
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05/24/17 12:36 AM (7 years ago)
SOLVED! The Problem was the "new" Firewall from my Provider.... :-(
 

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